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  <title>Articles</title>
  <subtitle>Articles and papers, published or unpublished.</subtitle>
  <link rel="alternate" type="text/html" href="http://www.orient-lodge.com/taxonomy/term/1"/>
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  <id>http://www.orient-lodge.com/taxonomy/term/1/atom/feed</id>
  <updated>2004-08-09T12:47:12-04:00</updated>
  <entry>
    <title>What is DeanSpace?</title>
    <link rel="alternate" type="text/html" href="http://www.orient-lodge.com/node/252" />
    <id>http://www.orient-lodge.com/node/252</id>
    <published>2005-02-07T16:06:32-05:00</published>
    <updated>2005-02-07T16:23:32-05:00</updated>
    <author>
      <name>Aldon Hynes</name>
    </author>
    <category term="Articles" />
    <summary type="html"><![CDATA[<p>(As originally submitted for <a href=http://www.extremedemocracy.com/>Extreme Democracy</a>, editted by Jon Lebkowsky and Mitch Ratcliffe, and subsequently updated minimally to reflect developments of CivicSpace)</p>
<p><b>History</b><br />
In the summer of 2003, Dean supporters with an interest in information technology started meeting online and talking about how they could use their skills to help the Dean campaign. Inspired by community-focused sites like Slashdot, IndyMedia, Kuro5hin, and Scoop, they looked for tools they could build or customize that could be used to help promote the Dean candidacy.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>(As originally submitted for <a href=http://www.extremedemocracy.com/>Extreme Democracy</a>, editted by Jon Lebkowsky and Mitch Ratcliffe, and subsequently updated minimally to reflect developments of CivicSpace)</p>
<p><b>History</b><br />
In the summer of 2003, Dean supporters with an interest in information technology started meeting online and talking about how they could use their skills to help the Dean campaign. Inspired by community-focused sites like Slashdot, IndyMedia, Kuro5hin, and Scoop, they looked for tools they could build or customize that could be used to help promote the Dean candidacy.</p>
<p>They wanted to create a toolkit for people without strong technical skills to use to set up powerful, interoperable websites for of information sharing and community building.</p>
<p>Meeting together through mailing lists, IRC chats, and experimenting with different forums, wikis, and content management systems, they decided that it would be best to build with an open source content management system as a foundation, one that would allow them to deploy distributed sites easily. These sites would be able to share and aggregate content. The sites would be built on software that could easily be extended. To the extent possible, they would use open standards for interconnectivity.</p>
<p><b>Underlying software</b><br />
After experimenting with several products, the group decided to use Drupal, an open source content management system written in PHP, a widely-used server-side scripting language. Drupal works with several different databases and can run either on Apache or Microsoft IIS servers. While there were some test sites set up using IIS with Microsoft’s SQL Server, ultimately almost all of the sites were built using Apache with MySQL. </p>
<p>Another key goal of the project was to synchronize with its Drupal foundation and avoid forking off from the main Drupal development. When the project first started, Drupal was at release 4.1. Over the following months, release 4.2 and release 4.3 of Drupal came out. In most cases, the extensions to Drupal for DeanSpace were upwardly compatible, but in some cases, extensions required minor code revisions.</p>
<p><b>How the components fit the goals</b><br />
Drupal has many modes for creating entries. One such mode creates weblog entries. Weblogs list entries in reverse chronological order on a single page. They often allow other users to write and post comments about any entry.  Called “blogs” for short, weblogs are a popular, relatively simple way to publish news or personal journals.</p>
<p>Drupal also allows multiple users to edit the same entries, similar to wikis. Another important aspect of wikis is the ability to use a simpler formatting language than HTML. Drupal has a Wiki module that can be used to facilitate such quick formatting. However, this module did not work as well as hoped and did not interoperate well with HTML formatting. </p>
<p>Drupal also supports forums, however in this context Drupal’s forums didn’t add enough beyond the normal blogging capabilities to be all that useful. On the other hand, Drupal’s ability to both publish and subscribe to RSS feeds has proven to be very useful in supporing information-sharing by DeanSpace sites.</p>
<p><b>Community building</b><br />
Community-building was a key DeanSpace goal. There were already some tools for this purpose deployed by the Dean campaign or volunteers, beginning with the first Dean blog, hosted on Blogspot, (<a href=http://dean2004.blogspot.com>http://dean2004.blogspot.com</a>), which came to be known as the unofficial blog. As the campaign progressed, an official blog was set up using a content management system for weblogs called MovableType. Content posted to both the official and the unofficial blog was syndicated via RSS, therefore easily accessible to users with news aggregators. Hundreds of Yahoo Groups with mailing lists were also been created, and these, if set up properly could also provide RSS feeds. Many local groups also set up their own websites.</p>
<p>SIDEBAR:  RSS stands for either Rich Site Summary or Really Simple Syndication, depending who you talk to.  It’s a standard machine-readable XML format for encoding text according to the relatively simple weblog format, where content items are posted in reverse chronological order. There can be multiple content items for any given date, and each item can have a title. RSS identifies these components of a weblog item with xml tags.  RSS items are published as “feeds” that can be interpreted by software packages called “aggregators.”  The software allows a user to aggregate RSS feeds from many sites and read them with a single interface.  News aggregators provide increasingly popular functionality for tracking and reading weblogs.  RSS is also a way to share specific news items with many sites; DeanSpace leveraged this capability.</p>
<p>The campaign was exposed like no other campaign before. Users posted many comments on the blogs, especially the official blog. In fact, it was common for the official blog to receive thousands of comments a day, and there was nothing to prevent those who would disrupt discussions, commonly referred to as trolls, from adding their distracting comments. </p>
<p>Among other tools, Yahoo Groups were particularly popular and effective, however, many people expressed concern about reliance on a commercial service. Yahoo Groups were effective as platforms for mailing lists, but other tools within the Yahoo Groups tool set, such as syndication and databases, were little used.</p>
<p>Local sites supporting Dean were often set up as static pages, and were useful in getting out general information but difficult to update.</p>
<p><b>Easy to roll out state and constituency group sites.</b><br />
Perhaps the greatest challenge was to come up with an easy way to set up a site. The DeanSpace team wanted to make the process simple enough for someone’s grandmother to create a site. The first issue in building a site is coming up with a name and registering the relevant domain, fairly straightforward for experienced technical users but potentially difficult and confusing for non-techies, including grandmothers. To help resolve the problem, the DeanSpace team registered the domain “fordean.net” so that anyone could easily set up a subdomain, e.g. “<a href=http://california.fordean.net/>http://california.fordean.net/</a>.” Over a 100 sites were set up this way. This also saved people the expense of registering their own domains.</p>
<p>The next issue was who would host what sites. Many options were considered. What sites could be hosted by the official campaign? What Federal Election laws would apply in such a case? Could a special company be set up? Could people pool money together for this? Would there be requirements about setting up a PAC or a 527, and how would these requirements affect the ability of DeanSpace sites to interact with the Dean campaign?</p>
<p>The Dean campaign, which had been cautious about election law issues, would host only officially sponsored state sites. Forming a PAC or 527 could prohibit communications between the campaign and website volunteers, so that idea was discarded. Ultimately DeanSpace referred volunteer site administrators to hosting services that had worked well with initial sites.</p>
<p>The hosting services selected were limited to those who could support PHP and provide easy access to MySQL. This ruled out quite a few hosting services, and others were ruled out for poor performance or support.</p>
<p>SIDEBAR: PHP is a popular general-purpose server-side scripting language often used by software developers to create applications and systems for the web.  Open source software such as the Drupal content management system, which is the core of DeanSpace, is often developed for the “LAMP” platform, i.e. Linux (operating system), Apache (web server), MySQL (database system), and PHP or Perl (scripting languages).  Because DeanSpace was built with PHP and designed to work with MySQL, support for both was required.</p>
<p>Drupal allows multiple sites to use the same set of application files on a server by creating a configuration file that specifies different databases for the different sites.  One person set up a hosting account that allowed a high volume of throughput, multiple database and multiple domains. Using this account, he was able to host many DeanSpace websites in the fordean.net domain quickly easily and without any additional expense</p>
<p><b>Easy to get non-computer people adding content.</b><br />
One of the great advantages of a DeanSpace site is that users with no knowledge of html can easily add pages,. so that state communication directors, for instance,  can immediately add content up as soon as a site, as opposed to waiting for some web developer to take the content add it to the website. </p>
<p>However, as it becomes easier to add content, it becomes more difficult and important to determine the best way to organize that content. Drupal has many different forms that contributions can take, so there were many discussions about which forms would be the best. </p>
<p>As noted earlier, forum entries never gained popularity. Unless there is a fairly large population of contributors, forums can fragment the community so that it never achieves critical mass.. If all the contributors to the official blog moved over to a single Drupal space, there would have most likely been enough contributors in each forum to reach critical mass, have enough posts to keep people involved, and maintain a sense of community. However, DeanSpace itself was designed to be a collection of smaller communities, and breaking these smaller communities into even smaller units wouldn’t have been beneficial. Forums would also have required support by hosts or moderators.</p>
<p>The most popular form of content has arguably been the blog entry. Dean Supporters were already comfortable with blogs from their experiences with the official and unofficial Dean blogs, and many Dean supporters were regular blog readers and publishers. The blog format allows users to find easily all the posts by a single poster. Each entry often has a link to all the other entries by the same contributor In the more informal sites, this has been used to give people a sense of who the different contributors are. However, for the official state sites, the emphasis was less on individual contributors in favor of the campaign as a whole. Because of this, the Official State sites used stories instead of Blog entries.</p>
<p>Stories are similar to blog entries, but they’re moderated by default and lack a link to other entries by the author. However, most sites haven’t used moderation, except occasionally for items picked up from other sites via RSS syndication. Users of a site would rank these items, and the most highly ranked items would appear on the front page. </p>
<p>Another type of content is what Drupal calls a ‘static page’. The only notable difference between Static Pages and other entries in Drupal is that Static Pages can be written in PHP. Since they change programmatically, static pages are actually more dynamic than other entries and facilitate having fixed links on the front page.</p>
<p>Events, another form of content, are similar to blog entries and Static pages but have a time associated with them and are used for promoting upcoming events.</p>
<p><b>Use of Taxonomy.</b><br />
Once the team determined content types, there was the larger issue of taxonomy – how the content is categorized and organized – to consider.. Anyone could easily add new content, but where should that content go? For some sites, the default is to put everything on the front page, which works only if there is a small amount of content. However more content grows requires more, and better, organization.</p>
<p>Within the taxonomy, a user can set up different vocabularies,. each of which includes a different set of terms. The most common use of the taxonomy is to set up a ‘category’ vocabulary as we see in other blogging software such as Movable Type. There is also a ‘location’ vocabulary. Entries can be in any combination of terms from different vocabularies. For example, an item might be in the category ‘fundraising’ and the location ‘Stamford’.</p>
<p><b>The ability to aggregate.</b><br />
One of the most exciting aspects of DeanSpace is its ability to aggregate news, blog entries and other items from various sources online, especially where DeanSpace sites share content. This would form a network of DeanSpace sites. For example, an entry on a city site could percolate up to a state site, an entry on a state site could be propagated out to different city sites, and constituency sites could easily be tied to sites based on location. So far this kind of sharing has not evolved, but the evolution of such a network will take time,</p>
<p>During the Dean campaign, headquarters in Burlington published RSS feeds. DeanSpace sites could subscribe to events scheduled with the ‘Get Local’ tool which at the DeanForAmerica website.  Also available via RSS feed from the official site were icons for DeanSpace site administrators to use. </p>
<p>Dean volunteers created around 2,000 Yahoo groups. Since RSS is part of the Yahoo Groups toolkit, Some DeanSpace sites aggregated relevant Yahoo Groups news feeds, and newsfeeds from weblogs of interest to the audience for the specific DeanSpace site. </p>
<p><b>The ability to develop additional tools</b><br />
Beyond the simple community building using tools such as blogs and RSS feeds which are core components of Drupal and DeanSpace, Drupal also provides a strong platform for developing and deploying new tools. Issues of screen layout, data access and user authentication are already handled by the core technology, allowing developers to focus on building specific tools or modules. DeanSpace is focuses on campaign-specific contact management tools.</p>
<p>At the simplest level, Drupal can be configured with portable user ids. That is, a user registered at one DeanSpace site can log into any site in the network. For basic authentication this has proven useful. However, this authentication doesn’t provide additional information, such as email address, or full name, and as such is limited in its functionality.</p>
<p>One important part of a campaign is enabling volunteers to find one another. Through FOAF, the Friend Of A Friend protocol, information about supporters from the official campaign site can be retrieved from within DeanSpace. Additional work is being done with FOAF to use it to link other Drupal based sites, and potentially other non-Drupal sites as well.</p>
<p>Beyond this, DeanSpace needed tools for contacting volunteers , including better email handling within Drupal, the ability to send emails to people based on grouping according to criteria such as their user roles in DeanSpace, or (for volunteers not registered with DeanSpace) data entered via a webpage or uploaded from other sources, such as Meetup participant spreadsheets.</p>
<p>DeanSpace developers also built tools to facilitate writing and sending letters to newspaper editors, and technology to support Get Out the Vote activities, including tools to enter voter information gathered through phone banks and door to door canvassing, and by volunteers talking with their friends, family, and neighbors. Such tools have been around for a while, but through DeanSpace tools were adapted for use anywhere over the internet, not  just at campaign offices. There were also tools for virtual phone banking, and loading new voters from vCards in a viral marketing approach.</p>
<p>Once voters are identified, it is also necessary to get them to the polls, so developers created. rideboard software with which voters could request rides, and volunteers could offer rides.</p>
<p><b>Beyond DeanSpace – CivicSpace</b><br />
DeanSpace grew out of the campaign to elect Howard Dean President. However, the software could be used to support any campaign. Developers continued fixing bugs and enhancing the system after Dean dropped out of the 2004 presidential race, and the DeanSpace Team raised funds to continue development of CivicSpace. </p>
<p>Many of the DeanSpace volunteers have expressed interest in using this software for other campaigns., especially local races; gubernatorial races; congressional races; etc. Already a few such sites are up. The  software may also be adapted for use in other countries like the United Kingdom, Austria, Canada and Hungary.  CivicSpace is now being used for advocacy and philanthropic sites.</p>
    ]]></content>
  </entry>
  <entry>
    <title>My Dean Campaign Story</title>
    <link rel="alternate" type="text/html" href="http://www.orient-lodge.com/node/249" />
    <id>http://www.orient-lodge.com/node/249</id>
    <published>2005-02-03T11:43:46-05:00</published>
    <updated>2005-02-03T11:45:46-05:00</updated>
    <author>
      <name>Aldon Hynes</name>
    </author>
    <category term="Articles" />
    <summary type="html"><![CDATA[<p>(This is a draft of a chapter written for a possible book about experiences of Dean supporters during the 2004 Democratic Presidential Primary)</p>
<p>In 1982, I took a computer consulting position at Bell Laboratories.  I spent my working hours writing programs to help optimize the design of telephone circuits.  I also spent a lot of time playing speed chess during lunch, and exploring new electronic worlds after hours.  Some of the time was spent playing Rogue, an early computer game.  More of the time was spent sending emails and Usenet posts.</p>
<p>A computer I had an account on, was connected over the phone lines to a computer twenty miles away.  It, in turn, was connected to another computer a little further up the line.  By following the links properly, I could get to Arpanet and send emails to people around the world.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>(This is a draft of a chapter written for a possible book about experiences of Dean supporters during the 2004 Democratic Presidential Primary)</p>
<p>In 1982, I took a computer consulting position at Bell Laboratories.  I spent my working hours writing programs to help optimize the design of telephone circuits.  I also spent a lot of time playing speed chess during lunch, and exploring new electronic worlds after hours.  Some of the time was spent playing Rogue, an early computer game.  More of the time was spent sending emails and Usenet posts.</p>
<p>A computer I had an account on, was connected over the phone lines to a computer twenty miles away.  It, in turn, was connected to another computer a little further up the line.  By following the links properly, I could get to Arpanet and send emails to people around the world.</p>
<p>In October, 1982, I sent a post to the net.singles Usenet newsgroup.  Several people that I had known online but not face-to-face showed up and I experienced my first Meetup.</p>
<p>Ten years later, I became interested in the presidential campaign of Paul Tsongas.  I put a Tsongas bumper sticker on the back of my car and wrote my first check to a political campaign.</p>
<p>On New Years Eve, 1998, I went to what I would consider my second ‘Meetup’.  Members of an online community had a New Year’s Eve party in Washington DC.  I took a train down to Washington and spent New Year’s Eve with a bunch of people that I had met online, had shared interests with, but had never met face-to-face.</p>
<p>I have always been a news junkie of sorts, and when I started working on Wall Street in the late eighties, I had the good fortune of being able to access news wires through various trading systems.  Instead of relying on an edited down version of the news that I would find in the local papers, or on the evening newscasts, I could explore the news that was interesting to me and form my own opinions.</p>
<p>The ability to get news via Yahoo! and then later via Google News was wonderful and by early 2003, I was getting most of my news online.</p>
<p>In February, 2003, I felt I should become educated about the different Democratic Presidential candidates.  There were a lot of them running and I believed I should educate myself about these candidates.  I had heard of Joe Lieberman, he was from my home state, John Kerry, from the next state over and Richard Gephardt who had been speaker of the House for many years.  None of the particularly excited me, and I felt that John Kerry was probably the best of them.  However, there were a bunch of other people, Gov. Dean from Vermont, Senator Edwards from North Carolina, Senator Graham from Florida.  I didn’t really know much about any of them.</p>
<p>I started searching online for information, and I found that I really liked the policies of Howard Dean, socially liberal, fiscally conservative.  In my mind he carried the mantel of Paul Tsongas quite well.  </p>
<p>Not only was there information from various news sources about Howard Dean, but people were writing in blogs about him.  In March, 2002, I started writing online journal entries on LiveJournal.  I started using Blogger and Ecademy in August of that year.  It was great to read what other ordinary people were saying about Gov. Dean and his campaign.</p>
<p>Through LiveJournal, I discovered a site called Meetup.COM  The goal seemed to be to get a bunch of people from a shared locality with a shared interest to meet one another face to face, the way I had met people from the net.singles Usenet group in 1982 or from the online community in 1998.  I had signed up to go to LiveJournal Meetups in the fall of 2002.  Unfortunately, there weren’t enough LiveJournalers in my immediate area to have a Meetup, and it didn’t seem worth it to travel down to New York City for a LiveJournalers Meetup.</p>
<p>On February 20th, there was an article in one of the weblogs that “Dr. Dean is scheduled to attend the March 5th Meetup in New York! The New York Meetup is the second-largest group after Washington DC, with 92 supporters, so this will be a very exciting opportunity for Dean to see for himself just how strong his netroots are”.  It went on to say, “Dean has 1590 supporters signed up, whereas Kerry and Edwards have 499 and 298, respectively (as of this writing). Dean has pledged to try and attend as many Meetups as possible, so it is clear that he understands and appreciates his netroot support”.</p>
<p>By this time, I had already made my first financial contribution to the Dean campaign.  My wife and I decided to go to the Meetup.  We had no idea what to expect.  I think it is useful to keep in mind that most people going to their first Meetup, whether it was in March 2003, or today, have no idea what to expect.</p>
<p>The Meetup was taking place in what sounded like an interesting restaurant so we decided to make dinner reservations an hour ahead of the Meetup.  That way we could have a place to sit and something good to eat.</p>
<p>So, we ended up with a great place to sit and a good meal.  However, we didn’t end up interacting very much with any of the other folks attending the Meetup.  The crowd was overwhelming and they cleared most of the tables from the restaurant so they could fit more people in.  Still, the room was packed and there were long lines outside.</p>
<p>I was struck by the twenty-somethings who had gotten inside and were talking on their cellphones to their friends outside.  “Yeah, I made it in.  I’m standing near the back wall.  Where are you?”  I was also struck by the same people talking about the importance of balanced budgets.  I had always thought balanced budgets appealed to an older crowd.</p>
<p>My wife and I had never been in a crowd being addressed by a Presidential candidate.  The energy was overwhelming.  Was it because Gov. Dean is a particularly powerful speaker, or was there that sort of energy in a crowd anytime a Presidential candidate addressed a crowd?  My wife and I didn’t know at the time, but left deciding that we wanted to be more involved with the Dean campaign.</p>
<p>We read the blogs and signed up for email lists.  Through this, we heard of another interesting event, house parties.  Although I had given to a presidential campaign once, a decade earlier, the idea of organizing a fundraiser for a presidential campaign never occurred to us.  That is, until we read about house parties on a blog or mailing list.</p>
<p>We decided we would have a house party.  We contacted David Salie up in Burlington and agreed to host one.  We received information about how to host a house party.  I talked on a mailing list with other potential house party hosts.  Just as we had never hosted a presidential fundraiser before, none of our friends had ever attended one, so we weren’t sure who to invite or how to get a good crowd.</p>
<p>It was around this time that I discovered the Federal Elections Commission listing of donors to former presidential campaigns.  I started gathering names from this list, and posted to the mailing list what I was doing and how I was doing it.</p>
<p>Before I knew what had happened, the mailing list was shut down and David Salie was on the phone telling me that I couldn’t have the house party.  It turns out that it is against the law to use names off of the FEC listings for fundraising purposes.  I protested that I hadn’t actually used the names yet, but had just started gathering them.</p>
<p>No good.  The lawyers in Burlington wanted to play things incredibly safe.  They didn’t want to risk anything; better to just cancel my house party.  So, I sent out notes to everyone whom I had already invited, mostly on the assorted mailing lists that I was on saying that something had come up and I had to cancel the house party.</p>
<p>It was a heartbreaking disappointment; our first chance to really be involved with a presidential campaign, dashed because of a technicality.  Nonetheless, I let David know that we still wanted to be involved and let us know when the next set of house parties were being organized and we would help.</p>
<p>Meanwhile, we helped lead Meetups.  In May, Joe Trippi wrote in a blog entry that “in 4 1/2 months Dean Meetups members have grown from 432 to over 24,000 and still growing”.  We joined various groups, such as a statewide group of Meetup hosts and a national mailing list of Meetup hosts.  Another group that I joined was called hack4dean.</p>
<p>Hack4dean was a group of programmers, mostly young guys still in college, interested in coming up with the one great tool to which would revolutionize the way campaigns work.  We would develop online portals for interconnected groups tied together with RSS, bit torrent, FOAF, and every other kind of cool tool that could be imagined.  It would replace the reliance on Yahoo Groups that had become so common place in the early days of the campaign.  They decided to rename the group DeanSpace and to settle on using the open source content management system, Drupal, as their framework.</p>
<p>I set up some test websites using DeanSpace and ended up setting up the Connecticut for Dean website.  Connecticut for Dean was not an official organization and a lot of things were done on an ad hoc basis, including the website.  However, it was a very successful website and for a period it was getting more traffic than Joe Lieberman’s national campaign website.</p>
<p>In June, we traveled up to Burlington to be with the crowd of five thousand people who had traveled from many different places to celebrate Gov. Dean officially declaring his candidacy.  It was part of a grand trip.  We started off by dropping my middle daughter off at summer camp.  Then, we spent a day with Kim’s brother who lived in Hanover NH.  The day of the announcement, we drove from Hanover to Burlington.  On the way, we saw many cars with Dean bumperstickers.  We felt like we were part of some grand convey.  Looking out over the landscape of Vermont, I thought of the famous Ronald Reagan advertisement, Morning in America. It felt like a new morning, full of hope and joy.</p>
<p>It was hot at the announcement.  People passed around bottles of water.  One man lent a bandana to us to cover Fiona’s head.  We saw a few friends from Connecticut.  Afterwards, we wandered around Burlington, trying to find the campaign headquarters.  The headquarters had moved from downtown to South Burlington, and we finally found someone who could give us directions to the new offices.</p>
<p>We showed up in the afternoon after the announcement. The offices were fairly empty, everyone was either home recuperating or off at one event or another.  The names that we knew at that time were Zephyr Teachout and David Salie.  Neither of them were around and the volunteer passed us off to Michael Silberman.  Michael showed us around the office and we chatted for a little while.  Then we headed off back to Connecticut.</p>
<p>During the summer we did everything we could to help with the campaign.  There was a large fundraiser for Governor Dean at George Soros’ house.  Soros lives a short drive from our house.  I have worked for years on Wall Street, and it seemed like a great opportunity to support Governor Dean, visit a very interesting house, and do a little networking as I tried to find my next permanent job.  Kate O’Connor took a great picture of us with Governor Dean at the event.  When Governor Dean gave his stump speech we pretty much knew it by heart.</p>
<p>As the summer rolled on, Governor Dean came to New York City for a big rally in Bryant Park.  I volunteered to help register people as they showed up.  I sat at the side of the event and took down people’s names and contact information and entered it into a spreadsheet on my laptop.  Kim went with my older daughters up front.  Since we were there early, Kim ended up in the front row.  Kim and the girls ended up in some of the broadcasts of the event.  Afterwards, we went backstage and  talked with a few different people from the campaign.</p>
<p>A personal interest of mine is the Association of Internet Researchers.  It had become clear over the months that the Internet was having a large effect on the Dean campaign, and that the Dean campaign was having a large effect on the way people used and understood the internet.  I proposed to present a paper at their annual conference which was scheduled for October. I set up a survey online.  I sent out emails, posted to websites, blogs and bulletin boards, talked in chatrooms, and in every possible venue to encourage people to fill out my survey.  Some people asked on the mailing lists who I was, if I could be trusted, what I wanted this information for, etc.  Others vouched for me and talked about their interaction with me in various online venues.</p>
<p>Many of the results were unremarkable.  The respondents were pretty closely split between male and female.  A third of the respondents had attended graduate school, which seemed particularly high, but fit with the stereotype of Dean supporters being highly educated.  The income distribution tracked national averages, as did the percentage from different states, with a few exceptions.  There were disproportionately high number of respondents from Connecticut, which made sense, since I was from Connecticut and got a lot of people from Connecticut to respond.  There were a lot of respondents from Vermont, where the campaign was headquartered, and states like Oregon and Washington had a high percentage of respondents, which I assumed reflected the strong online organizing activities there.</p>
<p>In the survey, people reported that they were online to gather information about Gov. Dean.  They also reported being online to organize.  Meeting people socially was another important reason people were online.  This appeared to be a significant part of what was going on with the campaign.  </p>
<p>A quarter of the people said that they had met a lot of new  people or developed a lot of new friendships face to face as a result of  being online with the Dean campaign.  This certainly rung true for Kim and I.  Our social life had shifted to being very focused around the Dean campaign.  Our social activities were Meetups, house parties, steering committee meetings, and that is where we spent time with our closest friends.</p>
<p>For people in their thirties, this was especially pronounced with forty percent of the respondents talking about having established a lot of new friendships as a result of being online with the Dean campaign. One blog had an interesting parody of the campaign: </p>
<p>“Welcome to Howard Dean's Meetup! The first Wednesday of every month has now become the source of exciting new social opportunities that will open up your lifestyle to everything true romance has to offer!</p>
<p>There are maybe 79,999 people out there just waiting to "meet up" with you. You're hot, you're sexy, and people find it appealing that you're involved and positive about an individual's ability to influence national elections at the grassroots level.” <a href="http://tomburka.com/archives/2003_08.php#000230" title="http://tomburka.com/archives/2003_08.php#000230">http://tomburka.com/archives/2003_08.php#000230</a></p>
<p>Yet this parody was not without some basis in truth.  The official blog announced, “ Congratulations Are In Order ... for Laura Elaine Katzive and Daniel Lee Ackman, who were married today. According to their wedding announcement, they "met a year ago at a talk given in New York by Howard Dean."</p>
<p>How important was this social aspect, this meeting people face to face at Meetups, and the potential of a meaningful relationship?  To me, the most interesting statistic I observed was that the highest correlation to the amount of money donated was not income level, how committed a person was to the campaign, how active they were with mailing lists or blogs.  The highest correlation to the amount of money donated was frequency that people attended Meetups.  While we cannot say for certain that going to Meetups is what caused people to donate, it is clear that there is a strong relationship between financial giving and meeting people face to face.  I am sure that an experienced fundraiser wouldn’t be surprised by this, but it seems to be something that too often gets forgotten when people talk about the Dean campaign.</p>
<p>This is not to say that all was rosy with all the relationships that occurred online and face to face with the Dean campaign.  The New York Times Magazine did an article on the Dean campaign that portrayed many of the volunteers in Burlington as college aged boys that couldn’t make it with the girls so threw themselves into computers and politics.  Needless to say, the article was not well received by many Dean supporters.</p>
<p>Around September, an email appeared on an international Dean supporters mailing list.  One person was threatening to sue another over who should run Meetups, could register domain names with the Dean name in it, and speak to the press.  </p>
<p>Having spent a lot of time extinguishing flame wars online, I sent an email to the mailing list suggesting that this sort of stuff didn’t belong on a public mailing list.  I suggested that if people needed to work this out they could contact me and I would attempt to mediate the dispute.  Contact me, they did!  The amount of hatred and bile was astounding.  They appealed to anyone in authority they could find, and as a general rule, everyone in Burlington said that for a variety of reasons, they couldn’t be involved.  Slowly, they reached a point where they agreed to disagree and as much as possible stay out of each other’s hair.</p>
<p>Other online organizing activities were much more enjoyable.  One morning, reading various news, and comics, online, I found the Doonesbury cartoon where Alex was planning a flashmob at the Space Needle.  In the cartoon, she was sitting at the computer typing in the instructions.  Everyone should gather at the Space Needle in Seattle at 10:25 Saturday morning and hop up and down chanting Howard Dean.  They should then disperse.  Alex’s mother looked over her shoulder and commented how she just didn’t understand her daughter’s political activities anymore.</p>
<p>I sure understood it.  Here was an event to raise Gov. Dean’s visibility, to get people together in face to face community, to have fun.  Using tools created by the Dean campaign, I scheduled the exact event Alex had described in the comic strip.  I sent emails to anyone I could find in Seattle.  I posted to the blog about it.  Other people picked up on it.  They spread the word.  Some people complained that it wasn’t a real flash mob.  It was too planned.  Others complained that it wasn’t really addressing the issues of the campaign.  Some folks for Seattle questioned why some guy from Connecticut was organizing the event, and not the people in Seattle.</p>
<p>To that, I had a quick and easy reply.  I made them co-organizers in the system, and handed the ball to them.  In the end, around 150 people showed up.  Many of them then went on to do other Dean related activities.  During the Dean campaign, many people wanted to promote the view of Dean supporters as people that really cared about what was going on around them by contributing to food banks, donating blood, or doing other important civic actions.  People brought food for a food bank and went and helped clean up a beach afterwards.  The event got national news coverage and was deemed a great success.  One person even emailed me a video of the event.</p>
<p>Another key aspect to building successful grassroots organizations is public recognition.  For Kim and I, we received public recognition for our activities by being asked to participate in a couple events with Governor Dean.</p>
<p> It proved to be a very interesting week.  Tuesday, November 4th, 2003 was our third wedding anniversary.  It was also a special day for Kim and I in many different ways. Kim’s mother would have turned 61 on Tuesday. Kim’s mother had died of cancer four years earlier on Kim’s birthday. I never got a chance to meet Kim’s mother, we had only been dating a few weeks when her mother died. A year later, Kim and I got married on her mother’s birthday. Eleven months later, Fiona was born and we baptized on her grandmother’s birthday and her parents wedding anniversary.</p>
<p>Tuesday was also the date that I learned that my aunt had died over the weekend, the day that we received the invitation to see Gov. Dean in New York, and Election Day for local municipal elections. The next day, Kim and I stood behind Governor Dean as he delivered a speech announcing his plans to ask his supporters whether he should accept public financing or not.  If he accepted public financing, he would reach an end of his fundraising, since he had already raised about as much as he could and still accept public financing.  However, if he declined public financing, that would mean something like $19 million dollars less money he would have available.  This amount would need to be made up for by additional fundraising.</p>
<p>I was a strong supporter of him declining public financing, since the fundraising was an important way in which people could feel involved.  It wasn’t about the donors who could give two thousand dollars each.  It was really about the donors that could give twenty five dollars or fifty dollars; donors who had never been involved in a campaign and had certainly never given before.</p>
<p>After the speech in New York City, we went to the subway to head back to Grand Central Station, and from there back to Connecticut.  On the subway, we ran into Governor Dean’s mother who had been at the speech and was taking the subway home.  With all of the issues about Kim’s mother, it was great to talk with Governor Dean’s mother and for the campaign to become that much more personal to us.  People too often forget that candidates for national office are regular people with families that love them, just like you or I.</p>
<p>The next day, numerous people talked to us about how they had seen Kim on television standing behind Governor Dean.</p>
<p>During these few days, there was this big discussion about how Governor Dean had talked about needing to reach out to people with confederate flags on the back of their pickup trucks.  Many people seemed to misinterpret his remarks and I wrote a letter to the New York Times about this.  I was pleasantly surprised when they contacted me to tell me that they were publishing my letter.</p>
<p>The bigger issue for Kim and I came up with what was to happen Saturday.  Michael Silberman had invited us to go up to Burlington for some big event.  He couldn’t say what it was, but talked about how it was related to Governor Dean’s speech in New York City.  He did say that it was going to be a small group of people who were specially invited from around the country.</p>
<p>The problem was that Saturday was when my aunt’s funeral was going to be.  We looked at schedules; we talked about what was going on.  I spoke with people in my family.  In the end, we decided to go to a viewing for my aunt on Friday.  From there, we would drive to my mother’s house and spend the night with her.  In the morning we would drive up to Burlington.</p>
<p>Kim’s car had been acting up.  We had taken it to the shop and it was repaired in time for our trip north. Friday, we drove to my cousin’s house in Greenfield, Massachusetts.  One of the first things my cousin said when we got there was that she had seen Kim on the news. We talked about the campaign and my letter to the editor. The family viewing was small and quiet. We shared memories of my aunt and talked about how everyone else in the family was doing and about desires of getting the family together.</p>
<p>We then drove to my mother’s house in Williamstown, Massachusetts. The Mohawk Trail is a beautiful road winding from Greenfield to Williamstown.  It is especially beautiful on a clear autumn day.  However, we were driving in the evening, after the sun had set.  Then, it becomes a dark and twisty road which is much more of a chore to drive.</p>
<p>My eldest brother had come up from New York City, and we spent the evening with my mother; having dinner, looking at pictures, and talking about the family. </p>
<p>We got up early Saturday morning to drive from Williamstown to Burlington. The car had been acting okay, but when we stopped to get gas, it had problems getting going again. We briefly worried about if we would make it to Burlington on time. Yet it was a short aberration, and the car was fine for the rest of the trip up.</p>
<p>We arrived in Burlington around ten in the morning.  We looked around for Michael Silberman who didn’t seem to be around.  I also tried to find Zack Rosen whom I had met through DeanSpace, and by then was working in Burlington.  He wasn’t there either.  Finally, someone came along and herded us, and everyone else who had gathered in the lobby into a large conference room.  </p>
<p>There was getting to be quite a crowd, and they were all from Vermont, with the exception of one or two that were from New York, just across the lake.</p>
<p>This was neither a small group, nor a group of people from all over the country. I wondered, were we in the right place? Had plans changed in someway? Was this a mistake, and should I have gone to my aunt’s funeral?</p>
<p>Michael showed up and directed Kim and I to a different conference room. We had been in the room with the people from Vermont that have been doing such great work and were invited to be in the audience. We went into a smaller room with the other ‘signers’. None of us, I believe, yet knew exactly what was going to go on. There was a PC Tablet there that we could all practice electronically signing on. Each of us signed our names, and finally the whole explanation came out.</p>
<p>We would be signing our Declaration of Independence from the special interest groups that have been destroying American Politics. We got our briefings. Joe Trippi spoke about the importance of each of us speaking in our own voice about why we were involved and why we felt that it was the right thing to do to opt out of public financing.</p>
<p>We then all drove over to University of Vermont at Montpelier for the announcement. We went off into another room where there were more briefings. We did get a chance to speak briefly with Governor Dean. Kim asked him if he would sign the picture that had been taken of us and him at a fundraiser at George Soros’ house.  Later, Gov. Dean posed holding Fiona.  One of the pictures came out particular well and we printed hundreds of copies of it on card stock which we sent to all of our friends as a holiday card.  Inside, we printed, “In this Holiday season, Let us all work together to help Hope, Joy, and Prosperity Triumph over Fear and Oppression.  (Fiona with Presidential Candidate Howard Dean)”</p>
<p>The drive home was uneventful.  We stopped to visit the Ben and Jerry’s factory.  We had lunch with another Dean supporter whom we had talked with a lot online, but never face to face.  The car started acting more and more strangely on the way home.  We got home okay, but the next day, couldn’t get the car into reverse.  It turns out that the transmission was on its final legs, and that trip was the last time the car was ever driven.  </p>
<p>If this wasn’t enough, we then received a phone call from ABC Nightly News.  They wanted to do a piece on people who had gotten involved with the presidential campaigns, and figured that Kim would be the perfect person to interview.  They came to our house, interviewed Kim, filmed her writing a comment on the blog, sending a letter to a voter in Iowa and then serving dinner.  It ended up being a short spot on the nightly news that captured the new ideas of Governor Dean’s campaign and tied it down to the life of ordinary people.</p>
<p>Again, we received many phone calls from people that had seen us on television.</p>
<p>When the caucuses in Iowa rolled around, we couldn’t work things out to go to Iowa.  We were disappointed by the results, but we headed up to New Hampshire to help with the primary there.  We drove around Hanover dropping off literature.  We then went to Manchester to do more literature drops on election day, coupled with visibility events, standing on corners chanting slogans for Dean.  In the final hours, we did phone banking and then we went to election night party.  The results were better than Iowa, but still not what we were hoping for.</p>
<p>As the campaign wound down, Kim and I wondered what would happen for us next.  Governor Dean encouraged all his supporters to stay involved and to consider running for local office.  Kim decided to run for State Representative.  I continued to blog, and ended up receiving press credentials to cover the Democratic National Convention as a blogger.</p>
<p>The long months of the Dean campaign, and then Kim’s campaign have changed us, we believe for the better.  We have stronger voices in the political process now.  We have close friends around the country that grew out of the campaign.  We have hope.  We just don’t have any idea what will happen next.</p>
    ]]></content>
  </entry>
  <entry>
    <title>A survey about Dean Supporters online</title>
    <link rel="alternate" type="text/html" href="http://www.orient-lodge.com/node/241" />
    <id>http://www.orient-lodge.com/node/241</id>
    <published>2005-01-30T14:44:14-05:00</published>
    <updated>2005-01-30T14:46:14-05:00</updated>
    <author>
      <name>Aldon Hynes</name>
    </author>
    <category term="Articles" />
    <summary type="html"><![CDATA[<p>Thank you for taking a little time to fill out this survey to help<br />
me get a better understanding of Dean Supporters online.
</p>
<p>
The survey is now completed and I am analyzing the results.  Initial information will be posted here.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Thank you for taking a little time to fill out this survey to help<br />
me get a better understanding of Dean Supporters online.
</p><p>
The survey is now completed and I am analyzing the results.  Initial information will be posted here.<br />
&lt;!--break--></p>
<p>
231 people completed the survey.  Summary information is posted below as I get a chance to gather it.<br />
If you have specific questions or want to discuss the survey in more detail, please feel free to contact me at <a href=mailto:ahynes1@optonline.net>ahynes1@optonline.net</a></p>
<p><div align="left">
<table border="0" cellspacing="2" cellpadding="2">
<tr>
<td class="text" valign="top"><b>A.</b></td>
<td class="text"><span class="mdbold"><b>General Demographics</b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=3 class="text"><span class="bold">How old are you?</span></td>
</tr>
<tr>
<td class="text">Under 18</td>
<td>0</td>
<td>0%</td>
</tr>
<tr>
<td class="text">18-24</td>
<td>31</td>
<td>13%</td>
</tr>
<tr>
<td class="text">25-29</td>
<td>34</td>
<td>15%</td>
</tr>
<tr>
<td class="text">30-39</td>
<td>50</td>
<td>22%</td>
</tr>
<tr>
<td class="text">40-49</td>
<td>55</td>
<td>24%</td>
</tr>
<tr>
<td class="text">50-64</td>
<td>50</td>
<td>22%</td>
</tr>
<tr>
<td class="text">65+</td>
<td>10</td>
<td>4%</td>
</tr>
<tr>
<td class="text">Refuse to say</td>
<td>1</td>
<td>0%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  This matches a previous survey that I had conducted.  It is<br />
interesting to observe that contrary to what is often said in the press, this is well distributed across the age spectrum and isn't just youngsters.
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=3 class="text"><span class="bold">What is your gender?</span></td>
</tr>
<tr>
<td class="text">Male</td>
<td>121</td>
<td>52%</td>
</tr>
<tr>
<td class="text">Female</td>
<td>106</td>
<td>47%</td>
</tr>
<tr>
<td class="text">Refuse to say</td>
<td>4</td>
<td>2%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  Again, this shows a fairly normal distribution, considerably different from the gender gap that is often reported
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">What is your highest level of education?</span></td>
</tr>
<tr>
<td class="text">High School</td>
<td>4</td>
<td>2%</td>
</tr>
<tr>
<td class="text">Some College</td>
<td>58</td>
<td>25%</td>
</tr>
<tr>
<td class="text">College</td>
<td>89</td>
<td>39%</td>
</tr>
<tr>
<td class="text">Graduate School</td>
<td>76</td>
<td>33%</td>
</tr>
<tr>
<td class="text">Other/Refuse to say</td>
<td>4</td>
<td>2%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  The number of people that have been to grad school seems dispropotionately high.
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=7 class="text"><span class="bold">What your household income?</span></td>
</tr>
<tr>
<td class="text">&lt;$25,000</td>
<td>21</td>
<td>9%</td>
</tr>
<tr>
<td class="text">$25,000 to $49,999</td>
<td>62</td>
<td>27%</td>
</tr>
<tr>
<td class="text">$50,000 to $74,999</td>
<td>47</td>
<td>20%</td>
</tr>
<tr>
<td class="text">$75,000 to $99,999</td>
<td>38</td>
<td>16%</td>
</tr>
<tr>
<td class="text">$100,000 to $150,00</td>
<td>32</td>
<td>14%</td>
</tr>
<tr>
<td class="text">>$150,000</td>
<td>15</td>
<td>6%</td>
</tr>
<tr>
<td class="text">Other/Refuse to say</td>
<td>16</td>
<td>7%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=8 class="text"><span class="bold">State</span></td>
</tr>
<tr>
<td colspan=8 class="text">
Thirty nine states are represented in the survey.  The top states were NY, TX, OR, CA, CT, PA, WA, IL, FL, OH, VT.  Generally, this matches the population of the states, with the exceptions of CT which had a large number of responses since I'm from CT and a lot more people know me and responded to the survey.  I suspect VT was over represented because of the campaign being headquartered in Vermont.  WA and OR are perhaps over represented because of the high level of online activism in those areas.  Note recent blog entries.
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How firmly are you committed to Dean?</span></td>
</tr>
<td class="text">Strong opposed</td>
<td>2</td>
<td>1%</td>
</table></td></tr>
<td class="text">Somewhat opposed</td>
<td>0</td>
<td>0%</td>

<td class="text">Indifferent unsure</td>
<td>0</td>
<td>0%</td>

<td class="text">Support somewhat</td>
<td>11</td>
<td>5%</td>

<td class="text">Strongly support</td>
<td>216</td>
<td>94%</td>

<td class="text">Other Refuse to say</td>
<td>2</td>
<td>1%</td>

</table>


<tr>
<td class="text" colspan=2>
Notes:  Not surprising that those who responded were almost all strong supporters.
</td>
</tr>
<tr>
<td class="text" valign="top"><b>B.</b></td>
<td class="text"><span class="mdbold"><b>Internet Tools</b></span></td>
</tr>
<tr>
<td class="text"><span class="mdbold"><b><a href=http://dean2004.meetup.com>Meetup</a></b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How frequently do you use this tool?</span></td>
</tr>
<tr>
<td class="text">Never</td>
<td>17</td>
<td>7%</td>
</tr>
<tr>
<td class="text">Rarely</td>
<td>13</td>
<td>6%</td>
</tr>
<tr>
<td class="text">Sometimes</td>
<td>65</td>
<td>28%</td>
</tr>
<tr>
<td class="text">Frequently</td>
<td>75</td>
<td>32%</td>
</tr>
<tr>
<td class="text">All the time</td>
<td>58</td>
<td>25%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>3</td>
<td>1%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this tool to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>8</td>
<td>3%</td>
</tr>
<tr>
<td class="text">A little</td>
<td>20</td>
<td>9%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>69</td>
<td>30%</td>
</tr>
<tr>
<td class="text">Very Important</td>
<td>94</td>
<td>41%</td>
</tr>
<tr>
<td class="text">Crucial</td>
<td>33</td>
<td>14%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>7</td>
<td>3%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:
</td>
</tr>
<tr>
<td class="text" colspan=2><span class="mdbold"><b><a href=http://www.deanforamerica.com>The Official website</a></b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How frequently do you use this tool?</span></td>
</tr>
<tr>
<td class="text">Never</td>
<td>1</td>
<td>0%</td>
</tr>
<tr>
<td class="text">Rarely</td>
<td>17</td>
<td>7%</td>
</tr>
<tr>
<td class="text">Sometimes</td>
<td>62</td>
<td>27%</td>
</tr>
<tr>
<td class="text">Frequently</td>
<td>71</td>
<td>31%</td>
</tr>
<tr>
<td class="text">All the time</td>
<td>76</td>
<td>33%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>4</td>
<td>2%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this tool to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>0</td>
<td>0%</td>
</tr>
<tr>
<td class="text">A little</td>
<td>12</td>
<td>5%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>44</td>
<td>19%</td>
</tr>
<tr>
<td class="text">Very Important</td>
<td>98</td>
<td>42%</td>
</tr>
<tr>
<td class="text">Crucial</td>
<td>74</td>
<td>32%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>3</td>
<td>1%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:
</td>
</tr>
<tr>
<td class="text"><span class="mdbold"><b>Unofficial websites</b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How frequently do you use this tool?</span></td>
</tr>
<tr>
<td class="text">Never</td>
<td>22</td>
<td>10%</td>
</tr>
<tr>
<td class="text">Rarely</td>
<td>44</td>
<td>19%</td>
</tr>
<tr>
<td class="text">Sometimes</td>
<td>70</td>
<td>30%</td>
</tr>
<tr>
<td class="text">Frequently</td>
<td>60</td>
<td>26%</td>
</tr>
<tr>
<td class="text">All the time</td>
<td>29</td>
<td>13%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>6</td>
<td>3%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this tool to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>26</td>
<td>11%</td>
</tr>
<tr>
<td class="text">A little</td>
<td>36</td>
<td>16%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>73</td>
<td>32%</td>
</tr>
<tr>
<td class="text">Very Important</td>
<td>64</td>
<td>28%</td>
</tr>
<tr>
<td class="text">Crucial</td>
<td>23</td>
<td>10%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>6</td>
<td>3%</td>
</tr>
</table>
</td>
</tr>

<tr>
<td class="text" colspan=2>
Notes:  Most common is State sites, followed by local sites.  Political blogs came in third.  Then came Constiuency groups, and then news.  The original blog, DeanDefence, and WeWantDean came in next.  (all tied)  Also mentioned a few times: DeanSpace, DeanNation, DeanArchive, GenerationDean, LiveJournal and Graphics.
</td>
</tr>
<tr>
<td class="text"><span class="mdbold"><b><a href=http://www.blogforamerica.com>The Official Blog</a></b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How frequently do you use this tool?</span></td>
</tr>
<tr>
<td class="text">Never</td>
<td>21</td>
<td>9%</td>
</tr>
<tr>
<td class="text">Rarely</td>
<td>28</td>
<td>12%</td>
</tr>
<tr>
<td class="text">Sometimes</td>
<td>45</td>
<td>19%</td>
</tr>
<tr>
<td class="text">Frequently</td>
<td>23</td>
<td>19%</td>
</tr>
<tr>
<td class="text">All the time</td>
<td>91</td>
<td>39%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>3</td>
<td>1%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this tool to you?</span></td>
</tr>
<tr>
<tr>
<td class="text">Not at all</td>
<td>19</td>
<td>8%</td>
</tr>
<tr>
<td class="text">A little</td>
<td>24</td>
<td>10%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>39</td>
<td>17%</td>
</tr>
<tr>
<td class="text">Very Important</td>
<td>68</td>
<td>29%</td>
</tr>
<tr>
<td class="text">Crucial</td>
<td>75</td>
<td>32%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>6</td>
<td>2%</td>
</tr>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text"><span class="mdbold"><b>Unofficial blogs </b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How frequently do you use this tool?</span></td>
</tr>
<td class="text">Never</td>
<td>69</td>
<td>30%</td>
</table></td></tr>
<td class="text">Rarely</td>
<td>44</td>
<td>19%</td>

<td class="text">Sometimes</td>
<td>56</td>
<td>24%</td>

<td class="text">Frequently</td>
<td>39</td>
<td>17%</td>

<td class="text">All the time</td>
<td>15</td>
<td>6%</td>

<td class="text">No Opinion/Refuse to say</td>
<td>8</td>
<td>3%</td>




<tr>
<td class="text" colspan=2>
Notes:
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this tool to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>60</td>
<td>26%</td>
</tr>
<tr>
<td class="text">A little</td>
<td>35</td>
<td>15%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>70</td>
<td>30%</td>
</tr>
<tr>
<td class="text">Very Important</td>
<td>34</td>
<td>15%</td>
</tr>
<tr>
<td class="text">Crucial</td>
<td>13</td>
<td>6%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>19</td>
<td>8%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  The top sites are DailyKos, LiveJournal and Dean2004.  I suspect that this may reflect my own interests, and where the survey was discussed the most.
</td>
</tr>
<tr>
<td colspan=2 class="text"><span class="mdbold"><b>Bulletin Boards, Forums, and other threaded discussions</b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How frequently do you use this tool?</span></td>
</tr>
<tr>
<td class="text">Never</td>
<td>66</td>
<td>29%</td>
</tr>
<tr>
<td class="text">Rarely</td>
<td>67</td>
<td>29%</td>
</tr>
<tr>
<td class="text">Sometimes</td>
<td>40</td>
<td>17%</td>
</tr>
<tr>
<td class="text">Frequently</td>
<td>30</td>
<td>13%</td>
</tr>
<tr>
<td class="text">All the time</td>
<td>21</td>
<td>9%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>7</td>
<td>3%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this tool to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>72</td>
<td>31%</td>
</tr>
<tr>
<td class="text">A little</td>
<td>38</td>
<td>16%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>50</td>
<td>22%</td>
</tr>
<tr>
<td class="text">Very Important</td>
<td>40</td>
<td>17%</td>
</tr>
<tr>
<td class="text">Crucial</td>
<td>12</td>
<td>5%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>19</td>
<td>8%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  Many people listed Yahoo Groups and LiveJournal.  DeanTalk was listed a little bit as were a few local forums.
</td>
</tr>
<tr>
<td class="text"><span class="mdbold"><b>Mailing Lists</b></span></td>
<td class="text"><span class="mdbold">e.g. <a href=http://groups.yahoo.com/group/NewYorkforDean/>New York for Dean on Yahoo!</a></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How frequently do you use this tool?</span></td>
</tr>
<tr>
<td class="text">Never</td>
<td>54</td>
<td>23%</td>
</tr>
<tr>
<td class="text">Rarely</td>
<td>30</td>
<td>13%</td>
</tr>
<tr>
<td class="text">Sometimes</td>
<td>37</td>
<td>16%</td>
</tr>
<tr>
<td class="text">Frequently</td>
<td>51</td>
<td>22%</td>
</tr>
<tr>
<td class="text">All the time</td>
<td>51</td>
<td>22%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>8</td>
<td>3%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this tool to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>44</td>
<td>19%</td>
</tr>
<tr>
<td class="text">A little</td>
<td>27</td>
<td>12%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>49</td>
<td>21%</td>
</tr>
<tr>
<td class="text">Very Important</td>
<td>55</td>
<td>24%</td>
</tr>
<tr>
<td class="text">Crucial</td>
<td>37</td>
<td>16%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>19</td>
<td>8%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  The most popular sites listed were local sites, followed closely by state sites.  Coming in third (about half as many as state sites, are the chat sites HowardDeanCoffeeHouse etc.)  It is also used for coordination events and constiuency groups.  There were a few College based mailing lists.
<p>
One person mentioned that Yahoo can be used for other activities, such as Chat, Calendar, etc.  As noted below, no one mentioned using Yahoo for Chat.  I know that some work is being done using Yahoo calendars and sharing photos.
</p></td>
</tr>
<tr>
<td class="text"><span class="mdbold"><b>Chat sites</b></span></td>
<td class="text"><span class="mdbold">e.g. <a href=http://www.chatforamerica.com>Chat for America</a></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How frequently do you use this tool?</span></td>
</tr>
<tr>
<td class="text">Never</td>
<td>156</td>
<td>68%</td>
</tr>
<tr>
<td class="text">Rarely</td>
<td>43</td>
<td>19%</td>
</tr>
<tr>
<td class="text">Sometimes</td>
<td>15</td>
<td>6%</td>
</tr>
<tr>
<td class="text">Frequently</td>
<td>6</td>
<td>3%</td>
</tr>
<tr>
<td class="text">All the time</td>
<td>4</td>
<td>2%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>7</td>
<td>3%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this tool to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>137</td>
<td>59%</td>
</tr>
<tr>
<td class="text">A little</td>
<td>37</td>
<td>16%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>21</td>
<td>9%</td>
</tr>
<tr>
<td class="text">Very Important</td>
<td>9</td>
<td>4%</td>
</tr>
<tr>
<td class="text">Crucial</td>
<td>3</td>
<td>1%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>24</td>
<td>10%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  People who listed sites, mostly listed chatforamerica as their chat site, although some listed IRC, AIM, MSN and political chat rooms.
</td>
</tr>
<tr>
<td class="text" valign="top"><b>C.</b></td>
<td class="text"><span class="mdbold"><b>Other activities</b></span></td>
</tr>
<tr>
<td class="text"><span class="bold">Voted in the Move-on Primary </span></td>
<td> 188 (81%)</td>
</tr>
<tr>
<td class="text"><span class="bold">Donated </span></td>
<td> 181  (78%) </td>
</tr>
<tr>
<td class="text"><span class="bold">Use the web to donate </span></td>
<td> 165 (71%)</td>
</tr>
<tr>
<td class="text"><span class="bold">Donated multiple times </span></td>
<td> 136 (59%)</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=4 class="text"><span class="bold">How much did you donate?</span></td>
</tr>
<tr>
<td class="text">&lt;$250</td>
<td>134</td>
<td>58%</td>
</tr>
<tr>
<td class="text">$250-999</td>
<td>41</td>
<td>18%</td>
</tr>
<tr>
<td class="text">>$1000</td>
<td>10</td>
<td>4%</td>
</tr>
<tr>
<td class="text">Didn't donate/Refuse to say</td>
<td>46</td>
<td>20%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" valign="top"><b>D.</b></td>
<td class="text"><span class="mdbold"><b>Online Goals</b></span></td>
</tr>
<tr>
<td colspan=2 class="text"><span class="mdbold">What are you looking for in your online experience and how well do the online tools support them?</span></td>
</tr>
<tr>
<td colspan=2 class="text"><span class="mdbold"><b>Gathering general information</b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>2</td>
<td>1%</td>
</tr>
<tr>
<td class="text">A little bit</td>
<td>3</td>
<td>1%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>22</td>
<td>10%</td>
</tr>
<tr>
<td class="text">Very important</td>
<td>67</td>
<td>29%</td>
</tr>
<tr>
<td class="text">Extremely important</td>
<td>109</td>
<td>47%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>28</td>
<td>12%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td colspan=2 class="text"><span class="mdbold"><b>Connecting socially with other supporters</b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>9</td>
<td>4%</td>
</tr>
<tr>
<td class="text">A little bit</td>
<td>20</td>
<td>9%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>57</td>
<td>25%</td>
</tr>
<tr>
<td class="text">Very important</td>
<td>79</td>
<td>34%</td>
</tr>
<tr>
<td class="text">Extremely important</td>
<td>53</td>
<td>23%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>13</td>
<td>6%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td colspan=2 class="text"><span class="mdbold"><b>Connecting to organize activities</b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>9</td>
<td>4%</td>
</tr>
<tr>
<td class="text">A little bit</td>
<td>9</td>
<td>4%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>30</td>
<td>13%</td>
</tr>
<tr>
<td class="text">Very important</td>
<td>49</td>
<td>21%</td>
</tr>
<tr>
<td class="text">Extremely important</td>
<td>100</td>
<td>43%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>34</td>
<td>15%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td colspan=2 class="text"><span class="mdbold"><b>Connecting to discuss policies and positions</b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">How important is this to you?</span></td>
</tr>
<tr>
<td class="text">Not at all</td>
<td>7</td>
<td>3%</td>
</tr>
<tr>
<td class="text">A little bit</td>
<td>12</td>
<td>5%</td>
</tr>
<tr>
<td class="text">Somewhat</td>
<td>48</td>
<td>21%</td>
</tr>
<tr>
<td class="text">Very important</td>
<td>58</td>
<td>25%</td>
</tr>
<tr>
<td class="text">Extremely important</td>
<td>64</td>
<td>28%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>42</td>
<td>18%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" valign="top"><b>E.</b></td>
<td class="text"><span class="mdbold"><b>What sort of effect has the internet had?</b></span></td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=8 class="text"><span class="bold">How has your opinion of Dean changed as a result of being online?</span></td>
</tr>
<tr>
<td class="text">Much worse</td>
<td>0</td>
<td>0%</td>
</tr>
<td class="text">A little worse</td>
<td>0</td>
<td>0%</td>
</table></td></tr>
<td class="text">No Change</td>
<td>37</td>
<td>16%</td>

<td class="text">A little better</td>
<td>26</td>
<td>11%</td>

<td class="text">Much better</td>
<td>154</td>
<td>67%</td>

<td class="text">No Opinion/Refuse to say</td>
<td>14</td>
<td>6%</td>





<tr>
<td class="text" colspan=2>
Notes:  2/3rds of respondents report a much better opinion of Dean because of being online.
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=4 class="text"><span class="bold">Have you changed any positions as a result of being online?</span></td>
</tr>
<tr>
<td class="text">No Change</td>
<td>93</td>
<td>40%</td>
</tr>
<tr>
<td class="text">A little</td>
<td>88</td>
<td>38%</td>
</tr>
<tr>
<td class="text">A lot</td>
<td>32</td>
<td>14%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>18</td>
<td>8%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  The web hasn't had a big effect on peoples positions.  I'm not too surprised at this.  It supports part of my thesis and ties nicely with the comments about Forums.  I'm curious about the relationship between these numbers and the uses of forums.
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">Have you met new people or developed new friendships as a result visiting Dean related sites?</span></td>
</tr>
<tr>
<td class="text">Not really</td>
<td>58</td>
<td>25%</td>
</tr>
<tr>
<td class="text">A few online</td>
<td>48</td>
<td>21%</td>
</tr>
<tr>
<td class="text">A lot online</td>
<td>14</td>
<td>6%</td>
</tr>
<tr>
<td class="text">A few face to face</td>
<td>41</td>
<td>18%</td>
</tr>
<tr>
<td class="text">A lot face to face</td>
<td>58</td>
<td>25%</td>
</tr>
<tr>
<td class="text">No Opinion/Refuse to say</td>
<td>12</td>
<td>5%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  A quarter of the people responding met a lot of new people or developed new friendships face to face.  I think that is pretty significant.  The numbers are even greater, around 37% for people in the 30-39 age bracket.  I would like to analyze this by gender and also see how this correlates to some other fields.
</td>
</tr>
<tr>
<td class="text" colspan=2>
<table border="0" >
<tr>
<td colspan=6 class="text"><span class="bold">Have Dean related sites affected you contributions?</span></td>
</tr>
<tr>
<td class="text">Contributed a lot less</td>
<td>1</td>
<td>0%</td>
</tr>
<tr>
<td class="text">Contributed a little less</td>
<td>0</td>
<td>0%</td>
</tr>
<tr>
<td class="text">No Change</td>
<td>71</td>
<td>31%</td>
</tr>
<tr>
<td class="text">Contributed a little more</td>
<td>70</td>
<td>30%</td>
</tr>
<tr>
<td class="text">Contributed a lot more</td>
<td>68</td>
<td>29%</td>
</tr>
<tr>
<td class="text">No Opinion Refuse to say</td>
<td>22</td>
<td>10%</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="text" colspan=2>
Notes:  29% of the people said they contributed a lot more.  That seems like a good increase in fundraising.  I should check this against how much they said the contributed and how they contributed.
</td>
</tr>

</div>
</p>    ]]></content>
  </entry>
  <entry>
    <title>Email to DFA Meetup Hosts</title>
    <link rel="alternate" type="text/html" href="http://www.orient-lodge.com/node/155" />
    <id>http://www.orient-lodge.com/node/155</id>
    <published>2004-11-30T09:03:59-05:00</published>
    <updated>2004-11-30T09:09:59-05:00</updated>
    <author>
      <name>Aldon Hynes</name>
    </author>
    <category term="Articles" />
    <summary type="html"><![CDATA[<p>I must say, I really appreciate snow bored's comments about Do-ers and Transients.  His four types of bathers matches some of my thoughts about the types of citizens.</p>
<p>In my view, there are:</p>
<p>Citizens who are not registered.<br />
Citizens who are registered, but don't vote.<br />
People who vote, but don't donate or volunteer.<br />
Volunteers and Donors, who don't run for office.<br />
and<br />
Candidates.</p>
<p>It is a lot of work to move a person from one level to the next.  We saw lots of voter registration drives this year.  However, newly registered voters are the least likely to get out and vote.  They need prodding, they need help.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>I must say, I really appreciate snow bored's comments about Do-ers and Transients.  His four types of bathers matches some of my thoughts about the types of citizens.</p>
<p>In my view, there are:</p>
<p>Citizens who are not registered.<br />
Citizens who are registered, but don't vote.<br />
People who vote, but don't donate or volunteer.<br />
Volunteers and Donors, who don't run for office.<br />
and<br />
Candidates.</p>
<p>It is a lot of work to move a person from one level to the next.  We saw lots of voter registration drives this year.  However, newly registered voters are the least likely to get out and vote.  They need prodding, they need help.</p>
<p>Once a person starts voting, they usually keep voting.  That is one reason why GOTV efforts focus on people who have voted in the previous elections.</p>
<p>When Dean came along, got a lot of people to move from being just voters, to being donors.  In a lot of ways, he took what political fundraisers considered "transients", people who vote, but don't donate, and made them "Do-ers", people that donate.  Before he did this, most people didn't believe that many of these "transients" could be turned into "Do-ers".  Yet, like voting, once a person starts donating to campaigns.  They are likely to keep at it.  Many of the people who donated to my wife's campaign were donating to second campaign they ever donated to.  The first campaign they donated to, being of course, Howard's.</p>
<p>Likewise, through the efforts like the Dean Dozen, Gov. Dean took Volunteers and Donors and made them into candidates.  Again, once you get someone to run, you will have much better luck getting them to run again.  For us, the question isn't if Kim will run again, it is what campaign will she take on next.</p>
<p>With that, I want to come back to some of what snow bored talked about.  Volunteering for Gov. Dean's 2004 Presidential campaign was a lot of work.  It was also a lot of fun.  Fun is contagious.  People want to have fun.  I think there is even a song about that.</p>
<p>If you think volunteering is hard work, but also fun, you should try running for office.  That was exhausting.  Yet it was also great fun.</p>
<p>On several mailing lists that I am on, there is a tenor of defeat.  You can't get "transients" to become "Do-ers".  The Democratic Party is too messed up to try and fix.  Liberals don't get any respect. etc. etc. etc.</p>
<p>There are certain people that always have this negative tone.  They might as well be working for Rove.  I'm now blocking emails from several of them.</p>
<p>During the Dean's 2004 Presidential campaign, many people quoted Gandhi:  "First they ignore you, then they laugh at you, then they fight you, then you win."  However, many of them overlook how long and hard Gandhi's fight was.  </p>
<p>Gandhi's fight is our fight.  It is a fight for caring for our fellow human beings, and the includes encouraging even those who are half-castes, Samaritans, down-trodden, or just plain defeatists.</p>
<p>Aldon<br />
"Let not the hope of the poor be taken away"</p>
    ]]></content>
  </entry>
  <entry>
    <title>Herding free-range cats</title>
    <link rel="alternate" type="text/html" href="http://www.orient-lodge.com/node/68" />
    <id>http://www.orient-lodge.com/node/68</id>
    <published>2004-09-24T10:58:35-04:00</published>
    <updated>2005-01-03T01:30:35-05:00</updated>
    <author>
      <name>Aldon Hynes</name>
    </author>
    <category term="Articles" />
    <category term="Politics" />
    <category term="Technology" />
    <summary type="html"><![CDATA[<p>Herding free-range cats:  An exploration into the organizational dynamics of an open software project</p>
<p>On a mid-September weekend in 2004, about two dozen people sat around a table on the fifth floor of an ecologically friendly building in San Francisco.  Almost everyone there was under twenty-five, almost everyone there was male, almost everyone there had a laptop fired up and connected to the internet over WiFi, and everyone there was interested in finding ways to better use technology to bring about social change.</p>
<p>It was the first CivicSpace Summit.  A year and a half earlier, a couple college kids who had become excited about electoral politics through Howard Dean’s presidential campaign had started talking together.  They wanted to build the ultimate open source campaign tool.  It would use some sort of content management, syndication of articles, maybe some sort of buddy list, etc.  All the sites would be connected together.  </p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Herding free-range cats:  An exploration into the organizational dynamics of an open software project</p>
<p>On a mid-September weekend in 2004, about two dozen people sat around a table on the fifth floor of an ecologically friendly building in San Francisco.  Almost everyone there was under twenty-five, almost everyone there was male, almost everyone there had a laptop fired up and connected to the internet over WiFi, and everyone there was interested in finding ways to better use technology to bring about social change.</p>
<p>It was the first CivicSpace Summit.  A year and a half earlier, a couple college kids who had become excited about electoral politics through Howard Dean’s presidential campaign had started talking together.  They wanted to build the ultimate open source campaign tool.  It would use some sort of content management, syndication of articles, maybe some sort of buddy list, etc.  All the sites would be connected together.  </p>
<p>They formed a group called Hack4Dean and they got in touch with Zephyr Teachout, who was working for the Dean campaign on Internet organizing.  Zephyr described the project to Joe Trippi saying that she wanted to meet with these guys.  Trippi said that no one understood what Zephyr was talking about, but that she should go down and meet with them.</p>
<p>I had gotten involved at the same time.  Unlike Zack or Neil, I’ve worked for years as an IT executive and am in my mid forties.  While a lot of people didn’t understand what Zack, Neil and Zephyr were talking about, there were several of us greyhairs that did and were very excited about it. </p>
<p>Over the following months, the group changed names to the more politically correct, ‘DeanSpace’.  Zack and Neil worked on the Dean campaign, and numerous DeanSpace websites were setup.  Each state could have its own website.  Some sites were set up by the campaign; volunteers set up other sites.  Most of the sites retrieved information from the Dean campaign via syndication.</p>
<p>When Gov. Dean ended his campaign, everyone involved needed to figure out what to do next.  Gov. Dean asked people to consider running for local office.  My wife decided to run for State Representative.  The folks in DeanSpace decided to create CivicSpace, a next generation version of DeanSpace that could be used for other campaigns and advocacy.</p>
<p>Somehow, they managed to find funding for this and CivicSpaceLabs was formed.  Using CivicSpace, I set up SmartCampaigns.  The goal of SmartCampaigns was to help small campaigns, that otherwise wouldn’t have good campaign websites set up very powerful campaign websites.  Of course the first campaign website was my wife’s.</p>
<p>Thus, I ended up out in San Francisco to talk about where CivicSpace was going.  The first day was mostly about users talking about their experiences, their sites, and what they would like CivicSpace to do.  It was an enjoyable friendly gathering.  Many people went out to dinner together.</p>
<p>The next morning was when the real work needed to be done.  It was just the developers.  There wasn’t a clear agenda for the day, other than to talk about how to meet the users needs and what needed to get put into version 1.0.</p>
<p>There were a lot of talk about usability, the interface and the users’ experience of CivicSpace.  There were discussions of architecture and long-term goals.  There was a big of a split between the developers and user interface people, and questions about how functionality should be implemented led to long drawn out discussions.  Another dynamic was between the need for immediate fixes and action items to come out in the first version, and longer-term goals.  This was compounded by issues such as CivicSpace not being a project by itself but based upon the Drupal platform, which is another open source project.  Some of the issues would best be resolved by changes to the Drupal core.  That requires negotiations with other groups in the Drupal community.</p>
<p>I’ve managed programming efforts before, and it has often been said that managing programmers is like herding cats.  Open source programmers are the feral free-range cats.  Herding them is even more of a challenge.  Open source programmers work on projects because they are cool, fun, and achieve some sort of goal that the open source programmer likes.  If the open source programmer gets bored or loses interest he just stops programming, and gaps can be left in the functionality.  This was a problem in the early days of DeanSpace, but now, with funding, CivicSpace can hire people to work on the most crucial elements.</p>
<p>During my years managing technology projects, I’ve gotten very interested in organizational dynamics.  One of the first things I’ve always tried to focus on with any group I’ve been part of is defining the primary task.  I was somewhat frustrated by a lack of clarity in terms of a primary task or specific sets of apparent goals for the summit.</p>
<p>There wasn’t a clear definition of what CivicSpace is.  There wasn’t a clear understanding of how all the different people involved in CivicSpace interact, or how we would define success.  Yet in many ways, this was highly appropriate.  CivicSpace seems committed to a bottom-up, emergent approach to activism.  People work on what is important to them, and from that a true vision emerges.    In many ways, the summit exemplified this approach.  Tying it to my organizational dynamics perspective, it reminded me of the article, <a href=http://www.ispso.org/Symposia/Toronto/1999french-simpson.htm>Our Best Work Happens When We Don't Know What We're Doing</a>.</p>
<p>At the end of the second day, several people sat around for a meta discussion about the summit.  For programmers, it can be difficult to stay meta.  They want to get back to specific coding issues.  After all, specific coding issues are usually easier to address than the meta issues of a project.  </p>
<p>I did not feel that I came away with a clearer sense of an organizational structure, primary task, goals, or much of that from the summit or from the meta discussion at the end of the summit.  However, I did observe that I’ve worked with other groups with much clearer goals, and leaders with much stronger personalities that were not able to get nearly as much done as CivicSpace has been getting done.  In spite of all the different personalities, goals, agendas, etc., CivicSpace is doing important work, not only in developing and distributing some important software, but also in modeling how progressive open source software groups can work together.</p>
    ]]></content>
  </entry>
  <entry>
    <title>Websites</title>
    <link rel="alternate" type="text/html" href="http://www.orient-lodge.com/node/54" />
    <id>http://www.orient-lodge.com/node/54</id>
    <published>2004-04-23T17:00:34-04:00</published>
    <updated>2007-03-27T17:27:17-04:00</updated>
    <author>
      <name>Aldon Hynes</name>
    </author>
    <category term="Articles" />
    <category term="Politics" />
    <category term="Technology" />
    <summary type="html"><![CDATA[<p>(Originally published in <a href=http://localpols.fordean.net/index.php?q=node/view/125>Local Pols</a>)</p>
<h3>Introduction</h3>
<p>
Recently, in an online chat, I was asked the difference between PHP and PHP-Nuke.  I explained that one was a programming language, and the other was a content management system.  The person who had asked me the questioned nodded politely, and then asked again what the difference was.  From there, I went into a discussion about different programming languages and different ways of setting up websites.  Another person joined the chat and asked if I was speaking Klingon.</p>
<p>
Based on this, and other discussions I’ve had recently, I have decided to write my comments about different types of websites.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>(Originally published in <a href=http://localpols.fordean.net/index.php?q=node/view/125>Local Pols</a>)</p>
<h3>Introduction</h3>
<p>
Recently, in an online chat, I was asked the difference between PHP and PHP-Nuke.  I explained that one was a programming language, and the other was a content management system.  The person who had asked me the questioned nodded politely, and then asked again what the difference was.  From there, I went into a discussion about different programming languages and different ways of setting up websites.  Another person joined the chat and asked if I was speaking Klingon.</p>
<p>
Based on this, and other discussions I’ve had recently, I have decided to write my comments about different types of websites.<br />
&lt;!--break--></p>
<h3>Static Sites</h3>
<p>
Generally speaking, all websites are written in HTML, which is a language that allows up to make text bold, underlined, italics, and many other things.  It gives you the ability to bring in pictures and arrange the pictures and text in specific ways. </p>
<p>
In the early days, people would just write HTML in whatever text editor they happened to have.  These days, many programs allow you to create a document and then save it into a file in HTML format.  The HTML file could then be stored on a server, and you have a webpage.  These days, people set up templates that they put their HTML in so that they can have lots of pages looking the same way.  Any of these pages will always be the same until someone comes in and changes the HTML.  I like to refer to these pages as Static pages.</p>
<p>
Many sites are set up as static sites.  While it is sometimes hard to tell how a site was set up, I have attempted to organize sites based on how they are set up.  <a href=index.php?q=taxonomy/page/or/39>These sites</a> are ones that I believe have been set up statically.  If I’m incorrect, please let me know and I’ll update the listings.</p>
<p>
The problem with static sites is that normally, you need a web designer to make just about any changes to the site.  This can slow down adding new content to a site, but you can also have much prettier sites this way.</p>
<p>
People can get static websites set up many different ways.  Sometimes, they use a free service, like Geocities to set up web sites.  Sometimes they build the sites themselves.  Sometimes they use people who focus on building any sort of website.  Sometimes they use people who focus primarily on campaign related websites.  A couple services that have gotten good comments for this service recently include Complete Campaigns, Mercury, and Orchid.</p>
<h3>Web Servers, Languages, and Databases</h3>
<p>
Depending on how the site is being set up, you may need to make decisions about what sort of server your website will use.  Simply put, the server is the computer that gets a request to display a web page and sends back the results.  There are two primary servers.  One is called Apache.  Apache is an ‘open source’ server, which basically means you can, within certain guidelines, get a copy of the program and run it.  The other primary server is Microsoft’s IIS server.  You need a license from Microsoft to run this server.  There are other types of servers as well.</p>
<p>
Besides sending back a static page, the servers often have the ability to run programs.  The server gets set up to support programs written in different languages.  Some of the most common languages that web servers can use include PHP, Perl, Python and Visual Basic.  The first three are ‘Open Source’, and the last one is a licensed program of Microsoft.</p>
<p>
These programs can read and write data from a database.  Just as there are different types of web servers, and different programming languages, there are also different databases.  Normally, when you get set up with a web server that can run programs, you get access to some sort of database.</p>
<p>
The most common database is MySql.  It is an open source database server.  Microsoft’s SQL Server is also fairly common, which you must license from Microsoft.  There are other popular databases as, some are open source, and some are licensed.</p>
<h3>Blogs, Forum’s, Mailing lists, Wiki’s, etc</h3>
<p>
One popular thing to have programs do is save the information that should be displayed on a web site in a database, instead of as files.  This allows the information to be accessed in different ways, and makes it easier for people to update web sites.</p>
<p>
One set of programs is Blogs.  Blogs, or Weblogs, are typically programs that allow users to add information to a web site from a web page.  When data is added to the database, the web pages are rebuilt.  The advantage of this approach is that the program accessing the database doesn’t need to be re-run each time a web page is requested.  Different blog systems have different ways of storing data into the database and of building the pages that are displayed.  <a href=http://www.blogspot.com>Blogger</a> is one of the most popular such blogs.  You can set up a Blogger blog for free, if you are willing to live with their advertisements and restrictions.  The old unofficial Dean Blog was done using Blogger.   You can see different Dean related groups and campaigns that use blogger <a href=index.php?q=taxonomy/page/or/47>here.</a></p>
<p>
Another popular blogging system is<a herf=http://www.livejournal.com>LiveJournal</a>.  Like Blogger, you can set up blogs for free on LiveJournal.  LiveJournal is very community oriented, and while there are communities of people that discuss politics, I don’t know of any examples of campaigns or political groups using LiveJournal.</p>
<p>
One of the most popular blogging systems is <a href=http:// http://www.movabletype.org/>MovableType</a>.  The official Dean blog uses MovableType, as does the Kerry blog, and several other campaign blogs.  You can see different Dean related groups and campaigns that use blogger <a href=index.php?q=taxonomy/page/or/41>here.</a></p>
<p>
Other types of programs that are sometimes run on web sites include Forums, Wikis and Mailing lists.  There have been a few Forums used in campaigns, but I don’t have any additional information about Forums at this point.  Wikis generally haven’t been used by campaigns and for the time being I will skip over these.</p>
<p>
For mailing lists, <a href=http://tincan.co.uk/phplist>phplist</a> has been talked about a fair amount.  Other popular mailing list programs include <a href= http://www.list.org/>Mailman</a> and <a href=http://www.ezmlm.org/>ezmlm</a>  These mailing lists are set up to run on Linux servers running Apache.  Since I don’t have access to an Apache server, I haven’t tested them other than to verify that I couldn’t get them to work under IIS.</p>
<h3>Content Management Systems</h3>
<p>
What blogs do is allows people to easily add content to the site, and usually to easily change the template and the look and feel of the websites.  However, often people want more than just a blog.  They want to add special pages for handling contributions, for tracking volunteers, for identifying voters, for scheduling events, and so on.  This is where content management systems come in.</p>
<h3>Drupal</h3>
<p>
Within the Dean campaign, the most popular content management system so far, has been <a href=http://www.drupal.org>Drupal</a>  A project called <a href=http://www.deanspace.org>DeanSpace</a> was set up to provide a customized setup of Drupal for groups supporting Dean.  The official state sites were set up using DeanSpace as were many unofficial groups.  When Governor Dean announced Democracy for America, he spoke about providing a Campaign in a box solution.  This has been widely expected to be based on DeanSpace.  </p>
<p>
The folks from DeanSpace are now working on a newer version, called CivicSpace.  It should hopefully be out sometime in June.  This site, as well as campaigns that I’ve been setting up are also based on Drupal.  You can see different Dean related groups and campaigns that use Drupal <a href=index.php?q=taxonomy/page/or/40>here.</a>  Drupal works with both Apache and IIS.  It supports several different database servers, and is well designed for creating new modules.</p>
<h3>Geeklog</h3>
<p>
Another popular content management system is Geeklog.  Geeklog is also written in PHP.  I have not yet worked with Geeklog, so I don’t have any comments about it.  However, <a href=http://www.bostondemocrats.com>Boston Democrats</a> uses Geeklog.  You can see different Dean related groups and campaigns that use Geeklog <a href=index.php?q=taxonomy/page/or/45>here.</a></p>
<p>
I intend to set up a test Geeklog site sometime soon and play around with it.  If any of you have used Geeklog and have comments, let me know.</p>
<h3>PHP-Nuke</h3>
<p>
It was a discussion about PHP-Nuke that got me going on writing this article in the first place.  As you would guess, it is also written in PHP.  They say it only works with Apache, however, I have set up a test site using an IIS server.  I’ve run into a few glitches, but all in all, it appears to work.</p>
<p>
I do not know of any specific people using PHP-Nuke for their political groups or campaigns.  If you know of people who are, please let me know.</p>
<p>
There are actually several different variants of PHP-Nuke.  Sometimes you may run into Post-Nuke, Envolution, or Xoops.</p>
<h3>Scoop</h3>
<p>
<a href=http://scoop.kuro5hin.org/>Scoop</a> is written in Perl.  It is the underlying system for <a href=http://www.kuro5hin.org>kuro5hin</a> and <a href=http://www.dailykos.com>DailyKos</a>.  I believe it was used in some of the presidential campaigns.  My understanding is that it is a bit harder to customize, and I don’t know people that are using.</p>
<h3>Zope</h3>
<p>
<a href=http://www.zope.org/>Zope</a> is written in Python.  A lot of people I know think Python is the hot new language.  I don’t know of any specific sites built on Zope.</p>
<h3>Handling Donations</h3>
<p>
(This is a piece I wrote earlier, that I think fits in well here.)<br />
I spent a bit of time looking into how to hand donations for my wife’s campaign (<a href="http://kimhynes.smartcampaigns.com" title="http://kimhynes.smartcampaigns.com">http://kimhynes.smartcampaigns.com</a>). Based on initial research, my target is to raise $20,000. We are targeting donations to be in the range of $50 to $100, which means that we are hoping from between 200 and 400 donors. Connecticut State law requires reporting occupation and employer for donors giving over $100 and has a maximum donation of $250. </p>
<p>
There parameters have affected our decisions on how we will track and process donations. </p>
<p>
In my mind, I have broken the technological processes down into three components. One is the online processing of donations. This deals primarily with credit cards. However, it is worth noting that automated check handling, and other types of donations should be considered. The second process is tracking donors, and the third process is reporting or filing the donation information. </p>
<h3>Online processing of donations</h3>
<p>
This is where I have spent the most time so far. I looked at systems that will handle this for you, working with merchant banks, and working with Paypal. </p>
<p>
Systems that handle everything for you seem to be the most expensive way to go. They often charge setup fees of over $5000 or have high processing costs of 7% to 15% of the donations. If people know of systems that come in well below this threshold, let me know. </p>
<p>
Merchant banks often have high setup charges and/or monthly charges, but have the best transaction costs.<br />
<a href=http://www.paypal.com>Paypal</a> is easy to set up, has now setup cost or monthly charges, and their transaction cost is only slightly higher than Merchant banks. </p>
<p>
When looking at the systems, it is useful to think in terms of the following three costs, initial setup charge, monthly charges, and per transaction charges. These are summarized below. </p>
<h3>Initial Setup Charge:</h3>
<p>
This varies from free for Paypal, to a couple hundred dollars for some merchant banks to several thousand dollars for some online donation processing systems. </p>
<h3>Monthly charges:</h3>
<p>
Again, this varies depending on the service you are getting. Paypal is again free, the merchant banks I spoke with are generally around $50/month and the large online donation processing systems are generally in the thousands of dollars. </p>
<h3>Per transaction charge:</h3>
<p>
This is normally broken down into two components: There is typically a charge per transaction of thirty to fifty cents, and a percentage charge of two to three percent. You need to be careful in how you look at these transaction costs. Some merchant banks will split these into several different categories which can add up. </p>
<p>
Here, the larger systems have the best rates. The percentage charge rate is based in part on the number of transactions and the percentage of transactions that get charged back. For campaigns, charge backs are low, so a large campaign could argue to get their rate lowered considerably. </p>
<p>
Based on all of this, I figured that unless I am raising over at least $10,000/month, Paypal is the cheapest and easiest way to go. If you need something more full service, the Dean campaign used Convio, which is fairly well regarded. Others have used Kintera, and I've heard some good stuff about CompleteCampaigns. </p>
<p>
As I mentioned above, you should look into automatic check handling and other payment options. Paypal appears to handle these fairly well. </p>
<p>
You will want to set up a business Paypal account, so that you can take credit cards. However, if you are running a PAC (or a campaign), you probably need to set up a business checking account anyway, so setting up a business Paypal account shouldn't be a big surprise. </p>
<p>
One few final notes on online processing: It may well be that be aggregating online processing for several campaigns, a better deal can be set up with a major merchant bank. People have suggested that OrchidforChange may have done something like that. If people know of merchant banks that support PHP as part of their API, and have competitive rates, e.g. no setup or monthly rates, please let me know. </p>
<h3>Donation tracking</h3>
<p>
Given that we are expecting between 200 and 400 donors, currently, we are tracking donations to my wife's campaign simply with a spreadsheet. If this changes, I will build additional functionality for DemSpace websites to automatically track donations, but I haven't found a need for that yet. </p>
<p>
Note: If someone is raising enough money online that they need automatic tracking, and they have or are thinking about having a DemSpace based website, let me know, and I'll bump the priority of the automatic tracking a little. </p>
<p>
It seems as if the best way to handle the tracking, particularly when dealing with Paypal, but also with various merchant banks, is to gather the necessary information ahead of time and save it in your database. Then, using interfaces that Paypal or the merchant banks provide passing the information onto those systems to eliminate duplication of entry. For my wife’s campaign, I have thought about saving the donor information into my ‘GetInvolved’ set of tables. The whole issue of how you organizing people, voters, donors, volunteers and users in tables is a whole separate issue that I will leave for a separate discussion. </p>
<p>
My understanding is that there are some merchant banking modules for Drupal, that are set up to communicate with Paypal and/or other merchant banks. I haven’t had a need to look at these for my purposes, but I would love to hear other people’s experiences with these modules. </p>
<h3>Reporting or Filing</h3>
<p>
As far as I can tell, each state has its own set of filing requirements. In Connecticut, they have an online system that can be accessed at <a href="http://cfisct.sots.state.ct.us/cfis.jsp" title="http://cfisct.sots.state.ct.us/cfis.jsp">http://cfisct.sots.state.ct.us/cfis.jsp</a> As far as I can tell, there isn’t a automated interface for submitting data directly from an existing donation database. I don’t know of other systems for filing and would love to hear other people’s experiences.</p>
    ]]></content>
  </entry>
  <entry>
    <title>Technical possibilities in new age</title>
    <link rel="alternate" type="text/html" href="http://www.orient-lodge.com/node/5" />
    <id>http://www.orient-lodge.com/node/5</id>
    <published>2002-03-01T11:39:12-05:00</published>
    <updated>2004-08-09T12:47:12-04:00</updated>
    <author>
      <name>Aldon Hynes</name>
    </author>
    <category term="Articles" />
    <category term="Social Networks" />
    <category term="Technology" />
    <summary type="html"><![CDATA[<p>This is a draft of an article that was published in a special edition of the Journal of Group Analytics, March 2002.</p>
<p><b>Abstract </b></p>
<p>There is little doubt that the Internet will continue to have an increasing effect on social interaction in the new millennium. Yet the Internet remains widely misunderstood. It is seen by many as merely a new technology of communication. However, it is in point of fact many different types of medium, offering a rich array of enhancements to the forms our communication can take, and about which considerable research has already been done. This research is useful for the Group Analyst in preparing for the technical possibilities of the new millennium. This article will define the uses of the Internet, including the benefits, challenges to overcome and issues involved, then discuss some of the specific applications that can be made from a fuller understanding of group processes on the Internet, with the aim of focusing on the many new opportunities for growth in all aspects of group-analytic psychotherapy.</p>
<p>Keywords: Internet, large group, technology, members, group processes</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>This is a draft of an article that was published in a special edition of the Journal of Group Analytics, March 2002.</p>
<p><b>Abstract </b></p>
<p>There is little doubt that the Internet will continue to have an increasing effect on social interaction in the new millennium. Yet the Internet remains widely misunderstood. It is seen by many as merely a new technology of communication. However, it is in point of fact many different types of medium, offering a rich array of enhancements to the forms our communication can take, and about which considerable research has already been done. This research is useful for the Group Analyst in preparing for the technical possibilities of the new millennium. This article will define the uses of the Internet, including the benefits, challenges to overcome and issues involved, then discuss some of the specific applications that can be made from a fuller understanding of group processes on the Internet, with the aim of focusing on the many new opportunities for growth in all aspects of group-analytic psychotherapy.</p>
<p>Keywords: Internet, large group, technology, members, group processes<br />
&lt;!--break--><br />
<b>Introduction</b></p>
<p>For many people, the Internet is only what they access from their browser. This misses many key aspects about what the Internet is and how it is affecting our world. At its simplest, the Internet is nothing more than the set of all computers communicating together via a common language known as the Internet Protocol. This is a technological viewpoint that also misses many important social nuances. From a broader, more socially aware perspective, it is a force in our world affecting every aspect of life. The popular press asks constantly asks about the impact of this technology, including how it affects therapy. People are going online to find comfort and direction, struggling with technology as they do it. Like it or not, the Internet is primed to have an enormous impact on large groups in the new millennium.</p>
<p>Across the Internet, there are many ways to access information. The most common forms of access are probably Email and Web pages, although as Web-based email becomes more and more common, the dividing line between the two becomes blurrier. However, the Internet delivers information in many ways other than the Web and Email. In the early days of the Internet much of the traffic was terminal emulation sessions, file transfers and “news”. “News” is similar to a mailing list and provided some early forms of group interaction over the Internet. It is still used extensively today.</p>
<p>Terminal Emulation allows access to text based virtual environments. These are the precursors to the chat rooms that are so popular today. They are also a richer environment than current chat room, providing a greater level of nuance in the communications. Often these text based virtual environments are referred to as MUDs (Multi User Dungeons), MOOs (Multi User Dungeon using a programming technique called Object Oriented Object programming to provide additional richness) and several other variants. MUDs and MOOs were created based on the fantasy role-playing game, Dungeons and Dragons. The richness of the communications, the synchronicity, and history of role playing has caused MUDs and MOOs to be extensively researched. </p>
<p>As an example, shortly before the authors wedding, a text based wedding took place in a chapel in LambdaMOO, one of the most popular social MOOs.  Friends from around the world joined in.  Everyone read the same text describing the room and the ceremony.  Rings and wedding gifts were exchanged.  People not only spoke to one another, but they hugged, kissed and interacted on many levels.</p>
<p>In many ways, the chat rooms and Instant Messenger services of today are merely simplifications of the richer and more complicated MUDs. Whether one is chatting via an Instant Messenger, a chat room or a feature rich MUD, there is a rich set of group processes occurring.</p>
<p><b>Social Research in Synchronous Communications</b></p>
<p>As early as June 1996, researchers began laying the groundwork to study online synchronous therapy. Bartle (1996) analyzed the different types of people who visit MUDs and explored how to help the communities develop in a manner that would attract specific types of people. Subsequent research examined the psychological and social aspects of cyberspace (Sempsey, 1997) and anxiety in MUDs (Larsen, 1998).</p>
<p>Sempsey(1998) expanded up this with an exploration of the possibilities for therapy in MUDs. Barak and Wander-Schwartz (2000) delved deeper with an empirical study of Group Therapy conducted in a chat room. They concluded that “an anonymous, Internet-based, chat-room group therapy is a legitimate method of psychological intervention and has a positive impact on interested individuals in need” (Barak, 2000).</p>
<p>In a larger study, Sempsey and Johnston (2000) explored group interactional factors of MUDs, including expressiveness and group cohesion. They found that MUDs provided a more expressive medium with no noticeable impact on group cohesion. Further research should be done on how to maximize the benefit of the increased expressiveness available in MUDs.</p>
<p>This research continues on ever changing media and ever changing methods of using the media. As people spend more and more time using synchronous text based communications, “people learn to verbalize online that which is nonverbal offline.” (Utz, 2000).</p>
<p>Recurring themes in these articles included the possibility for Internet based therapy and the need for more research. </p>
<p><b>Social Research in Asynchronous Communications</b></p>
<p>Parallel to the research that has been done in synchronous communication, there has been considerable work done on the group processes in asynchronous mailing lists. Over the past few years, several mailing lists started focusing on group processes. Some of these, such as those focusing on Group Relations (<a href="http://groups.yahoo.com/group/grouprelations" title="http://groups.yahoo.com/group/grouprelations">http://groups.yahoo.com/group/grouprelations</a>) and Group Analysis (<a href="http://www.jiscmail.ac.uk/lists/group-analysis.html" title="http://www.jiscmail.ac.uk/lists/group-analysis.html">http://www.jiscmail.ac.uk/lists/group-analysis.html</a>), the ISPSO mailing list (<a href="http://www.sba.oakland.edu/ispso/html/ispso.html" title="http://www.sba.oakland.edu/ispso/html/ispso.html">http://www.sba.oakland.edu/ispso/html/ispso.html</a>), the Group Psychotherapy list (<a href="http://www.group-psychotherapy.com" title="http://www.group-psychotherapy.com">http://www.group-psychotherapy.com</a>) and the psychiatric-nursing forum (<a href="http://www.jiscmail.ac.uk/lists/psychiatric-nursing.html" title="http://www.jiscmail.ac.uk/lists/psychiatric-nursing.html">http://www.jiscmail.ac.uk/lists/psychiatric-nursing.html</a> ) focus primarily on content. Yet large group phenomena often emerges in such mailing lists, as the list moves from content to process (Davidson, 1998).</p>
<p>Other mailing lists, such as Experiences in Groups Online (<a href="http://groups.yahoo.com/group/expingrpsonl" title="http://groups.yahoo.com/group/expingrpsonl">http://groups.yahoo.com/group/expingrpsonl</a>) and AlphaSearch (<a href="http://groups.yahoo.com/group/alphasearch" title="http://groups.yahoo.com/group/alphasearch">http://groups.yahoo.com/group/alphasearch</a>) were created to be primarily experiential or process oriented. The International Society for the Psychoanalytic Study of Organizations, (ISPSO) discussed one of the first groups created with an experiential focus, NetDynam at their annual symposium (Meek, 1996), and further commentary was provided on the web (Young, 1996).</p>
<p>These lists often started with members introducing themselves, trying to get comfortable with their environment and wondering what the experiences would be like. Several of the lists had discussions comparing the beginning of the list to the beginning of a small study group. Yet usually, these groups decided not to be a small study group and often drifted away from being experiential.   Often members of the lists would question to what extent group processes can take place online yet over time find themselves caught up in the group processes and experience a realization that group processes online can be very powerful.</p>
<p>Usually each list evolves in specific ways and there is interesting interaction now occurring between some of the lists. This is often seen as the evolution from the feeling of a small study group, to the feeling of inter group activity at a group relations institutional event. It is clear from all of this, that group processes are alive and well in cyberspace, whether or not psychologists choose to be involved.</p>
<p>Even the groups that attempt to focus primarily on content find themselves drawn into process when the group experiences anxiety.  This is most notable during times of tragedy such as terrorist attacks or natural disasters.  Yet it can also emerge during less threatening times such as when a key member faces individual stresses or the group goes through times of little activity.</p>
<p>During these times political opinions often get expressed.  This leads to discussions about what is and isn’t appropriate material for the group to be sharing.  Often questions about the role of the leader gets brought up at these times including questions about the best way of keeping the group on track.  At times people will the group around such issues, since leaving an online group can be much easier that leaving a face to face group.</p>
<p><b>Challenges and anxieties surrounding using technology</b></p>
<p><i>Lack of visual cues</i></p>
<p>Along with the new opportunities for group experiences, the study of them, and a medium for publishing some of these findings, the Internet also presents new anxieties or, perhaps more accurately, some old existing anxieties in a new form. Many of these anxieties come from a discomfort with the medium being used and a lack of visual cues which are so important to group processes.</p>
<p><i>Comfort with technology</i></p>
<p>One such anxiety is being comfortable in the language being used in a large group. In a Group Relations conference this can be an issue when different members have different primary languages. Often an extra effort needs to be made to translate a thought, feeling or concept from one language to another. The same applies to computer-mediated communications. In the Experiences in Groups Online list, there have been members from Bulgaria, Brazil, Holland and Norway, as well as several different countries that speak variants of English as their primary language. </p>
<p>On top of the natural language issues, there were issues of people speaking a different academic language - anthropologists, sociologists, psychologists and technicians all bringing their own nuances. Of course none of this is unique to computer-mediated communications. What is different is the question of whether one is using the technology properly. Many lists start off with messages announcing one's presence, asking if anyone else is around and checking to see if the messages are going through. </p>
<p>The language of online groups and the cues that are provided can be confusing and lead to misunderstandings for those not used to the environment. A good example is the difficulty understanding times of silence on a list. Is this caused by people thinking and processing what has been said? Is this caused by disinterest? Is this caused by people having problems with their computers and being unable to connect? Is this caused by people not being available due to other time commitments? Some lists develop and agree upon language to help clear up these potential areas for misunderstanding.</p>
<p>This is complicated by how involved the group member is with the technology. Often users are aware of the technology they are using and this awareness impedes their ability to be truly immediate, present and authentic. As users become more comfortable, they can experience ‘an illusion that a mediated experience is not mediated, a perception defined by Lombard (1997) as presence . This concept as it applies to all Internet communication is explored further by Barbatsis, Fegan and Hansen (1999), and specifically in relation to MUDs by Towell (1997).</p>
<p><i>Does the here and now exist in email</i></p>
<p>The concept of presence can be very important in the development of a group online. In group therapy there is often a focus on the “here and now". What does “here and now” really mean online, especially in asynchronous communications like email? It is not uncommon to receive an email which is a reply to a message which has not been received yet.</p>
<p>Azy Barak and Michal Wander-Schwartz (2000) say, “This technology [email], however, lacks a key feature of human interpersonal communication characterized by spontaneity, authenticity, immediacy, and directness.” Many emails are sent spontaneously, authentically, immediately, and directly, but not all. This presents the challenge of trying to sense authenticity in an email. This challenge, however, may not be substantially different than trying to sense authenticity in a face-to-face meeting, except for the lack of visual cues.</p>
<p>The “here” of one member may be an office while the “here” of another member may be a public access internet terminal at a local university. Seasons and weather can also affect the dynamic of a group. In a global list, some members may be experiencing spring like weather, while others experience autumnal weather. This can affect the mood of the different members and it is useful to have this acknowledge in the dynamics of the group.</p>
<p>Likewise the question of “now” has several interesting facets. Is “now” when the message is thought of, composed, sent, read, replied to, or some combination of these? Even if the times are very close in email, or in fact synchronous in chat rooms, the concept of “now” varies across time zones. It is not uncommon to have a chat going on between members in the United States, Europe and Australia. What is happening at ‘the same time’ may be happening early in the morning for members in the States, mid day for European members and at the end of the day for Australian members. Azy Barak and Michal Wander-Schwartz avoided this problem with the sense of “now” by having all the members in the same time zone. It would be interesting to see their research expanded to include cross time zone members.</p>
<p><i>Elimination of time and physical boundaries</i></p>
<p>With the concept of “here and now” taking a radically different shape on the Internet, the establishment of time and physical boundaries presents another challenge. In synchronous communications the time boundary is easier to hold. The chat room can be set up to be only available during a specified time. The consistency of the chat room provides a better potential for a sense of presence and a conceptual physical boundary. Azy Barak and Michal Wander-Schwartz chose this medium for their online therapy group.</p>
<p>With a mailing list these boundaries are less clearly defined. Most mailing lists are set up with no definite time boundary. The opportunities that abound at the normal boundaries in a group are not present in a mailing list, and the establishment of useful boundaries becomes a challenge for the mailing list members to take up.</p>
<p><i>Impression formation</i></p>
<p>As members become comfortable with the technology being used and get a sense of who is in the group, the process of impression formation can begin. Again, impression formation is not unique to computer-mediated communications. Members of a group meeting face to face also need to form impressions of one another. However, in a face-to-face meeting, there is a lot of non-verbal communications that are used to form the impressions. Usually it is very easy to tell the gender of a member in a face-to-face meeting. It may not always be as easy online. There have been many papers written about gender-swapping online (eg Bruckman, 1993). Without visual cues, the formation of such impressions may include developing a mental image of what the other members physically look like (Jacobson, 1999). Yet the more interesting aspects of impression formation concerning thoughts about another members personality, intelligence or other qualities, needs considerably more investigating.</p>
<p>This process may be complicated by what aspects of oneself a member chooses to present online. As with the example of gender swapping mentioned above, there may even be false information being presented. However, the false information presented may be as revealing as true information is about the underlying makeup of the personality.</p>
<p>It is also interesting to note that impression formation is an ongoing process and is dependent on context. In online groups where members have met face to face, the face to face experiences may become dwarfed by the online experiences, leading to shifting perceptions of the other members and changes in the relationships. For some groups this results in a desire to meet face to face more frequently. In other situations this can lead to much different behavior between members when interacting face to face than when interacting online. An example of this is co-workers who interact via email and face to face. When they are communicating face to face they are operating with one set of impressions and behave in one manner. However, when they communicate online, even if they just seen each other face to face they behave differently. This difference is also noted between how people interact via email versus how they interact in a synchronous online medium.</p>
<p><i>Trust</i></p>
<p>Without the visual cues or physical contact that occur in a face-to-face meeting, the process of establishing a trusting relationship online is more complicated. Often this results in a desire to use the Internet to see pictures of members or hear their voices. Very often in online groups a desire for face-to-face meetings is expressed. Also, it is not uncommon for some of the members of an online group to have met face-to-face outside of the group. This can create sub-groupings and potentially damage the process of developing trust online.</p>
<p>Since there are no visual cues, it is also impossible to tell what else is going on. Communications between members of an online group may be occurring without other members knowing. The fear of this happening can likewise negatively affect the development of trust on line.</p>
<p>Since the development of trust is so important to the therapeutic process, therapists have often expressed anxieties about developing trust on line and their resistance to using the Internet for therapy.  This seems to diminish as therapists become more familiar with the technologies and ways to address these issues.  The general public seems less concerned with these issues and perhaps overly trusting in the technology as can be noted on more general mailing lists where there is frequently a high level of openness. </p>
<p><i>Confidentiality and Permanence of record</i></p>
<p>One of the most important factors in developing trust on line is confidentiality. Like the other issues discussed, confidentiality is not a problem unique to cyberspace. However, given the ease of forwarding a message, of cutting and pasting information from one program to another, it is much easier to violate confidentiality. On top of this, with many online groups there is a permanence of record that can even further erode any possibility of confidentiality. The Experiences in Groups Online list, the Group Analysis list and the Group Relations list have archives online that can be accessed by anyone.</p>
<p>Online groups can elect to not keep archives and to encrypt their messages, but generally this does not happen.</p>
<p><b>Benefits</b></p>
<p><i>Elimination of time and physical boundaries</i></p>
<p>While there are many difficulties and anxieties surrounding online communications, there are also many benefits that on line communication provides. One of the most obvious and interesting is the elimination of time and physical boundaries. As noted above this can be an anxiety producing challenge for an online group. However, the groups mentioned in this article all have a wide international membership, which wouldn’t be possible for face-to-face meetings. The elimination of the time boundary also makes it possible for members with busy schedules, who normally wouldn’t have a chance to join a group, to participate during gaps in their schedule.</p>
<p>Perhaps the greatest benefit of this to online groups is the ability to have a much wider diversity of membership that can greatly enhance the group experience.</p>
<p><i>A different mirror to look at oneself with</i></p>
<p>Another interesting aspect of online groups is the ability to explore different aspects of oneself. Bruckman discusses the experiences that members of groups have had presenting themselves in a different gender (Bruckman, 1993). While it is possible and beneficial to explore different aspects of oneself in a group setting, the ability to explore different aspects of oneself online is greatly enhanced by the same lack of visual cues that can also be problematic.</p>
<p><i>Disinhibition</i></p>
<p>This can be amplified by the disinhibition that can be experienced in pseudonymous environments. The issues of confidentiality are shifted in a pseudonymous environment. The concern becomes less how trustworthy are the other members about revealing information that has been said. The concern becomes how does a member make sure that ones pseudonym does not get associated with identifying material about the member outside the group.</p>
<p><i>Specific Application</i></p>
<p>With all the challenges, anxieties and benefits that the Internet provides there are many different areas where online communications affects or could affect the lives of group analysts. Perhaps the most obvious is the opportunity to be in groups related to one's work. As noted above, there are already several such groups with lively interactions. It is also worth noting that members of patient- or other such groups led by group analysts are likely to also be members of online groups. More and more, one should expect to find intergroup dynamics where one of the groups is an online group.</p>
<p>There is also the potential for new types of groups to emerge. For example, the Internet could be a wonderful medium for exploring sociodrama, given the disinhibition mentioned above, the range of different 'mirrors' to look at oneself with, and t